Medical Office Clerk - Radiology Department

Job Responsibilities

• Utilize MHS GENESIS and various other databases in support of patient care and administrative requirements.
• Provide scheduling services for patient's care.
• Serve as the initial point of contact for staff and patients to the department.
• Conduct oneself in a professional and courteous manner, displaying sensitivity to patients’ needs.
• Maintain records of patients treated and examinations performed.
• Utilize the MTF automated patient scheduling system to set patient exams and remind patients of upcoming appointments.
• Screen incoming calls, ascertain the nature of the call, and forward calls appropriately.
• Maintain ongoing contact with beneficiaries, staff members, and healthcare providers by telephone, in person, or via electronic mail.
• Contact patients, healthcare providers, clinics, and hospitals/DOD installations as directed by department staff.
• Obtain and return transport equipment.
• Use protective devices for patients with communicable diseases.
• Relay and receive information regarding the patient’s scheduled medical procedures and communicate with all MTF staff as necessary.
• Be physically capable of normal ambulation, stooping, bending, reaching, lifting, pushing, and pulling medical equipment and patients.

Qualifications

• Education: High School Diploma or GED.
• Experience: At least 12 months of administrative experience working in a medical practice or clinical setting. Knowledge of medical terminology required. Must be able to type at least 50 WPM.
• Certification: Active Basic Life Support (BLS) from either American Heart Association (AHA) or American Red Cross.
• Security & Citizenship: Must be a US Citizen and meet outlined federal background and drug screening to secure base access.