Medical Office Associate I

About the role

Provide courteous and compassionate service to patients, families, and colleagues, respecting confidentiality and patient rights at all times.

Manage incoming calls, schedule and confirm appointments, and maintain accurate schedules in the EMR system.

Maintain data integrity and actively participate in cost containment through efficient resource use.

Crosstrain in other office or departmental functions to support staffing needs and ensure consistent coverage.

Demonstrate flexibility, adaptability, and professionalism in handling workflow changes and new procedures.

Uphold dress code and policy standards and demonstrate consistent adherence to hospital and departmental procedures.

Responsibilities

• Communicate effectively with departments, nursing units, and physician offices to support patient flow, including direct or emergency admission requests.
• Adhere to all hospital policies, PRIDE values, HIPAA regulations and infection prevention standards.

Qualifications

• A High School Diploma or equivalent required.
• College or technical coursework in medical office administration preferred.

Benefits

Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive).

Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)

Life & AD&D Insurance

Short-Term and Long-Term Disability (with options to supplement)

403(b) Retirement Plan: Employer match, additional non-elective contribution

PTO & Paid Sick Leave

Tuition Assistance, Advancement & Academic Advising

Parental, Adoption, Surrogacy Leave

Backup and On-Site Childcare

Well-Being Rewards Employee Assistance Program (EAP)

Fertility Benefits, Healthy Pregnancy Program

Flexible Spending & Commuter Accounts

Pet, Home & Auto, Identity Theft and Legal Insurance

Schedule

Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.

Pay

Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits.