Medical Office Associate I
About the role
Responsible for general receptionist, registration, and billing duties in a physician office setting.
Responsibilities
- Manages phones
- Greets patients
- Schedules and confirms appointments
- Enters demographics and patient information
- Verifies insurance coverage, completes forms, and collects co-pays
- Balances cash
- Maintains schedule in EMR system
- Processes pre-certs, authorizations, referrals, and medical records releases
- Other related duties as assigned
Requirements
- High School Diploma or equivalent experience
- Prior administrative experience in a physician practice strongly preferred
- Knowledge of computerized scheduling and EMR system a plus
Skills
- Excellent verbal and written communication skills
- Customer and employee focused
- Demonstrated ability to multi-task
- Proficiency with Microsoft Office suite
About Us
At Atlantic Health, our promise to our communities is to provide the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also reflected in the respect, development, and opportunities we offer to our more than 22,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:
- Atlantic Health Morristown Medical Center, Morristown, NJ
- Atlantic Health Overlook Medical Center, Summit, NJ
- Atlantic Health Newton Medical Center, Newton, NJ
- Atlantic Health Chilton Medical Center, Pompton Plains, NJ
- Atlantic Health Hackettstown Medical Center, Hackettstown, NJ
- Atlantic Health Goryeb Children's Hospital, Morristown, NJ
- Atlantic Health CentraState Healthcare System, Freehold, NJ
- Atlantic Medical Group
- Atlantic Visiting Nurse
- Atlantic Mobile Health
- Atlantic Rehabilitation
We have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group.
Awards and Recognition
- Chosen for 17 years by Fortune as one of the magazine’s “100 Best Companies to Work For”
- Atlantic Health Morristown and Atlantic Health Overlook named by Newsweek as two of the “World’s Best Hospitals” in 2026
- Atlantic Health Morristown and Atlantic Health Overlook ranked within the top three hospitals in New Jersey by U.S. News & World Report’s 2025-2026 Best Hospital rankings
- Atlantic Health scored four “A” grades by The Leapfrog Group in its Fall 2025 Hospital Safety Grades
- Atlantic Health Morristown and Atlantic Health Overlook are New Jersey's only hospitals named among America's 50 Best hospitals by Healthgrades in 2026
- Named by Becker's Healthcare as one of the "165 Top Places to Work in Healthcare – 2026"
- Atlantic Health Morristown, Atlantic Health Overlook, Atlantic Health Chilton, and Atlantic Health Newton all Forbes Top Hospitals for 2026
- Named by Newsweek as one of America’s Greatest Workplaces for Inclusion & Diversity 2025
- Atlantic Health rated LEVEL 9 - 2025 CHIME Digital Health Most Wired
- Named one of America's 50 Best Hospitals by Healthgrades, a World’s Best Hospital by Newsweek, and recognized as a Best Regional Hospital in the NY Metro area by U.S. News & World Report
Our Atlantic Neuroscience Institute is the region’s leader in neuroscience care. A hub for the New Jersey Stroke Network, we offer a broad range of advanced neurological, neurosurgical, and neurodiagnostic services. We are also certified as a Level IV Epilepsy Center and home to the Gerald J. Glasser Brain Tumor Center, where more brain tumor surgeries are performed than anywhere else in New Jersey. Our CyberKnife® program is the largest and most experienced in the state. We also have a satellite emergency department in Union, NJ, which treats about 40,000 emergency cases each year.
Committed to providing exceptional care, Overlook Medical Center has achieved the prestigious Magnet® recognition, the highest national honor for nursing excellence. Overlook Medical Center also has advanced certification from The Joint Commission for perinatal care and is designated an Advanced Comprehensive Stroke Center. Additional Joint Commission-certified services include behavioral health care, spine surgery, wound care, and primary care medical home (PCMH).
Benefits
Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary by role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:
- Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
- Life and AD&D Insurance
- Short-Term and Long-Term Disability (with options to supplement)
- 403(b) Retirement Plan: Employer match, additional non-elective contribution
- PTO and Paid Sick Leave
- Tuition Assistance, Advancement, and Academic Advising
- Parental, Adoption, Surrogacy Leave
- Backup and On-Site Childcare
- Well-Being Rewards
- Employee Assistance Program (EAP)
- Fertility Benefits, Healthy Pregnancy Program
- Flexible Spending and Commuter Accounts
- Pet, Home and Auto, Identity Theft, and Legal Insurance
About The Team
Atlantic Health System's radiology departments provide state-of-the-art imaging services that accommodate a wide range of patient needs with the highest quality and safety. Many of our locations meet Image Gently® recommendations, meaning we "child-size" radiation doses for pediatric patients. Our medical team features board-certified, fellowship-trained radiologists specializing in breast imaging, cross-sectional imaging, neuroradiology, nuclear medicine, musculoskeletal imaging, pediatric imaging, and interventional radiology. Highly skilled technologists and registered radiology nurses provide additional expertise and support.
Atlantic Health System has radiology services at Chilton, Hackettstown, Morristown, Newton, and Overlook medical centers, along with Goryeb Children's Hospital and a variety of outpatient locations. Services vary by location.