Medical Office Assistant - The Longstreet Clinic - Pediatrics - Gainesville
Northeast Georgia Health System · Gainesville, GA · 1 wk ago
HealthcareFull-time
About the role
Performs duties that include reception, maintaining clinical and financial records, front office inventory requirements, and medical records.
Responsibilities
- Screens and refers all incoming calls and visitors to ensure accurate and timely communication is facilitated.
- Procures patient referrals in accordance with Physician requests and processes mail in a timely and efficient manner.
- Schedules appointments for patient referrals as requested by Physicians.
- Logs all referrals according to established guidelines and posts referral numbers to patient’s account when received from other Physician practices.
- Advises patients when referral numbers are needed and how patients can obtain a referral.
- Provides patients with needed information regarding their referral.
- Opens and distributes mail to appropriate personnel daily.
- Ensures accurate patient information is entered into the EPIC system (maintains acceptable registration error rate parameters).
- Ensures daily audit journals are balanced.
- Enters charges accurately.
- Forwards all monthly reports to the Central Business Office in a timely manner.
- Prepares daily deposits per center procedure.
- Updates patient information with pertinent information as needed, Arranges payment agreements as indicated.
- Maintains inventory of front office supplies as required.
Qualifications
- Licensure or other certifications: Not specified
- Education: High School Diploma or GED
- Experience: Minimum 0-30% of time
- Preferred Licensure or other certifications: Not specified
- Preferred Education: Not specified
- Preferred Experience: Customer Service or Physician's Office experience preferred
Skills
- Knowledge of and proficient use of EMR (Electronic Medical Record) system
Benefits
N/A
Pay
N/A
Schedule
N/A