Medical Office Assistant (MOA)

About the role

This position provides clinical and business office assistance in a health care setting, specifically at our upscale plastic surgery center in Oklahoma City.

Responsibilities

• Welcome patients by greeting them, in person or on the telephone, answering or referring inquiries.
• Prepare patients for the health care visit by directing and/or accompanying them to the examining room, providing examination gowns and drapes, helping them to position themselves for the examination and/or treatment, arranging examining room instruments, supplies, and equipment.
• Verify patient information by interviewing patient, reviewing and/or recording medical history, taking vital signs, confirming purpose of visit or treatment.
• Support patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; administering medications on the premises; authorizing drug refills as directed; telephoning prescriptions to pharmacies; drawing blood; preparing patients for x-rays; taking electrocardiograms; removing sutures; changing dressings.
• Provide education by providing medication and diet information and instructions; answering questions.
• Complete records by recording patient examination, treatment, and test results.
• Generate revenues by recording billing information of services rendered; completing insurance forms; responding to insurance and other third-party inquiries.
• Keep supplies ready by inventorying stock; placing orders; verifying receipt.
• Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintain a safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.
• Maintain patient confidentiality and protect operations by keeping patient care information confidential.
• Cover the front desk when needed. Answering phones, checking patients in/out, scheduling and taking payments.

Requirements

• 2 or more years of clinical experience in a plastic surgery or dermatology office required.
• Either CMA, RMA, or CNA certification required.

Qualifications

• Highly motivated, customer-service oriented person.
• Exceptional verbal and written communication skills.
• Ability to multitask and perform well under pressure.

Skills

• Nextech EMR experience preferred.

Benefits

N/A

Pay

N/A

Schedule

N/A