Medical Office Assistant (MCP)
MUSC Health · Elgin, SC · 1 mo ago
On-siteHealthcareFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title. No Job ID etc. Remove boilerplate. Must preserve all substantive info.
We need to parse the job description.
Content:
- Summary: MUSC Community Physicians (MCP) is an entity within MUSC that provides healthcare to patients within the rural health network throughout SC. Provide administrative coverage at front desk of clinic including monitoring clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration, and documentation. Schedule interpreters for clients. Retrieve billing charges.
- Entity: MUSC Community Physicians (MCP) Worker Type Employee Worker Sub-Type Regular Cost Center CC001825 MCP - Kershaw SHP-Elgin Primary Care Pay Rate Type Hourly Pay Grade Health-19 Scheduled Weekly Hours 40 Work Shift
- Job Description: To provide constant and efficient operations of the physician medical office. Duties to include scheduling, patient registration, telephone triage, medical records, billing, and collections. Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation, and referrals management.
- Minimum Education And Experience: High school diploma or equivalency plus one year of patient care experience in a health care facility; or a Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT or Paramedic certification; or a Bachelor’s degree.
- Required Licensure, Certifications, Registrations: N/A (so we should not include a section if content is N/A? The instruction: "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD")". So we should skip Licensure/Certifications section.
- Benefits: list: Health, dental, vision, and life insurance; Employer Sponsored Retirement Plan; Paid time off and extended sick leave; Paid Parental Leave; Disability insurance plan options; Continuous professional and clinical training; Competitive pay; Annual Merit Increase; Wellbeing resources; Tuition Reimbursement; Employee perks and discounts; Employee referral program; Flexible schedule options; Certification incentive program.
- Physical Requirements: long list of abilities.
- Additional note: "If you like working with energetic enthusiastic individuals, you will enjoy your career with us!" (maybe part of About the role? Could be a tagline.)
- EEO etc: remove.
- E-Verify: remove.
We need to decide sections.
Potential sections:
- About the role: could contain summary description of entity and purpose.
- Responsibilities: duties list.
- Requirements: Minimum Education And Experience.
- Qualifications: maybe combine with Requirements? But we can have Qualifications for certifications etc. Since Licensure is N/A, we skip.
- Skills: maybe derived from duties? Could include customer service, telephone, scheduling, etc. But we should not invent. However we can list skills explicitly mentioned: scheduling appointments, answering multiline telephones, taking payments, client registration, documentation, scheduling interpreters, retrieving billing charges, patient registration, telephone triage, medical records, billing, collections, daily clinic preparation, patient identification, check in/out, charge posting, cash management, appointment scheduling, customer service, message distribution, ancillary scheduling and preparation, referrals management. That's a lot; could be under Responsibilities.
- Benefits: we have list.
- Pay: we have Pay Rate Type Hourly, Pay Grade Health-19. That's specific. So we can include Pay section with that info.
- Schedule: Scheduled Weekly Hours 40, Work Shift (not specified). Might be considered schedule info. The posting says "Scheduled Weekly Hours 40 Work Shift". It doesn't specify shift details. Could we include Schedule section with "40 hours per week"? It's specific. The instruction: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Here we have Pay Rate Type Hourly, Pay Grade Health-19, Scheduled Weekly Hours 40. So we can include Pay and Schedule sections.
- Physical Requirements: Could be under Requirements or a separate section? Not in the list of allowed headings. The allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Physical Requirements could go under Requirements or maybe Qualifications? But we need to preserve all substantive info. We could include Physical Requirements under Requirements (as part of requirements). Or we could create a separate section not allowed? The instruction says use those headings for section headings. It doesn't forbid other headings? It says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies we should use those headings for sections; we could also use other headings? Probably better to stick to those. So we need to map Physical Requirements into one of those sections, likely Requirements.
- Also "Ability to work rotating shifts. Ability to work overtime as required." That's schedule-related; could go under Schedule.
Thus:
Sections:
- About the role: summary of MCP and purpose.
- Responsibilities: list of duties (maybe bullet list).
- Requirements: Minimum Education And Experience + Physical Requirements + maybe ability to work rotating shifts, overtime, latex safe environment, etc.
- Qualifications: maybe we could include any certifications/licenses but it's N/A, so skip.
- Skills: maybe we could list specific skills like customer service, telephone etiquette, payment processing, scheduling, etc. But we need to avoid inventing. However the posting does mention "customer service", "message distribution", etc. Those could be considered skills. We could create a Skills section with those items extracted from responsibilities. But we must not duplicate content? It's okay to rephrase? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we can list them as they appear, but we can also group. It's okay to put them under Skills if they are explicitly mentioned. Let's extract explicit skill mentions: customer service, message distribution, ancillary scheduling and preparation, referrals management, scheduling appointments, answering multiline telephones, taking payments, client registration, documentation, scheduling interpreters, retrieving billing charges, patient registration, telephone triage, medical records, billing, collections, charge posting, cash management, patient appointment scheduling, etc. Many are duties. Might be better to keep them under Responsibilities and not have Skills section to avoid duplication. But we need to decide.
Given we have many sections, we could have About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. That's six sections. That seems reasonable.
We need to output only HTML fragment, using
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies we should use those headings for sections; we could also use other headings? Probably better to stick to those. So we need to map Physical Requirements into one of those sections, likely Requirements.
- Also "Ability to work rotating shifts. Ability to work overtime as required." That's schedule-related; could go under Schedule.
Thus:
Sections:
- About the role: summary of MCP and purpose.
- Responsibilities: list of duties (maybe bullet list).
- Requirements: Minimum Education And Experience + Physical Requirements + maybe ability to work rotating shifts, overtime, latex safe environment, etc.
- Qualifications: maybe we could include any certifications/licenses but it's N/A, so skip.
- Skills: maybe we could list specific skills like customer service, telephone etiquette, payment processing, scheduling, etc. But we need to avoid inventing. However the posting does mention "customer service", "message distribution", etc. Those could be considered skills. We could create a Skills section with those items extracted from responsibilities. But we must not duplicate content? It's okay to rephrase? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we can list them as they appear, but we can also group. It's okay to put them under Skills if they are explicitly mentioned. Let's extract explicit skill mentions: customer service, message distribution, ancillary scheduling and preparation, referrals management, scheduling appointments, answering multiline telephones, taking payments, client registration, documentation, scheduling interpreters, retrieving billing charges, patient registration, telephone triage, medical records, billing, collections, charge posting, cash management, patient appointment scheduling, etc. Many are duties. Might be better to keep them under Responsibilities and not have Skills section to avoid duplication. But we need to decide.
Given we have many sections, we could have About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. That's six sections. That seems reasonable.
We need to output only HTML fragment, using for each section heading, then content:
for prose,
- for lists.
We must not include any markdown code fences.
Let's craft.
About the role: combine summary and purpose.
Paragraph: "MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout South Carolina. The role provides administrative coverage at the front desk of the clinic, including monitoring the clinic appointment line, scheduling appointments for clients from outside medical, hospital, and correction systems, answering multiline telephones, taking payments for clinical services, completing client registration and documentation, scheduling interpreters, and retrieving billing charges."
That's prose.
Responsibilities: list of duties.
We need to capture all duties from the description:
- Provide constant and efficient operations of the physician medical office.
- Scheduling, patient registration, telephone triage, medical records, billing, and collections.
- Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling.
- Customer service, message distribution, ancillary scheduling and preparation, and referrals management.
- Monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems.
- Answer multiline telephones.
- Take payments from clients for clinical services.
- Complete client registration, and documentation.
- Schedule interpreters for clients.
- Retrieve billing charges.
We can combine duplicates.
Let's create a list:
- Ensure constant and efficient operations of the physician medical office.
- Perform scheduling, patient registration, telephone triage, medical records, billing, and collections.
- Coordinate daily clinic preparation, patient identification, check‑in/out, charge posting, cash management, and patient appointment scheduling.
- Provide customer service, distribute messages, handle ancillary scheduling and preparation, and manage referrals.
- Monitor the clinic appointment line and schedule appointments for clients from external medical, hospital, and correction systems.
- Answer multiline telephone lines.
- Collect payments from clients for clinical services.
- Complete client registration and documentation.
- Schedule interpreters for clients.
- Retrieve billing charges.
That seems comprehensive.
Requirements: Minimum Education And Experience + Physical Requirements + Ability to work rotating shifts, overtime, latex safe environment, etc.
Let's list:
- High school diploma or equivalency plus one year of patient care experience in a health care facility; or a Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT or Paramedic certification; or a Bachelor’s degree.
- Ability to perform job functions while standing, sitting, walking, climbing stairs, working from elevated areas, in confined/cramped spaces, kneeling, bending/twisting at waist, squatting, gross motor activities with fingers/hands, firm grasping, reaching overhead, repetitive motions with hands/wrists/elbows/shoulders, using lower extremities for balance/coordination, reaching in all directions.
- Ability to lift and carry 50 lbs. unassisted; lift/lower objects 50 lbs. from floor to 36 inches unassisted; lift from 36″ to overhead 25 lbs.; exert up to 50 lbs. of force (examples provided).
- Visual acuity: maintain 20/40 vision corrected in one eye or both; see and recognize objects close or at a distance; match/discriminate colors; determine distance/depth perception.
- Hearing acuity with correction.
- Ability to deal effectively with stressful situations.
- Ability to work rotating shifts and overtime as required.
- Ability to work in a latex‑safe environment.
- Ability to maintain tactile and olfactory sensory functions.
- Ability to be qualified physically for respirator use, initially and as required.
We could break into bullet list.
Benefits: list as bullet.
Pay: include Pay Rate Type Hourly, Pay Grade Health-19.
Schedule: Scheduled Weekly Hours 40; Ability to work rotating shifts and overtime as required (maybe also mention work shift). We'll put "40 hours per week" and note rotating shifts and overtime as required.
Now produce HTML.
Structure:
About the role
...
Responsibilities
- ... ...
Requirements
- ... ...
Benefits
- ... ...
Pay
Pay Rate Type: Hourly; Pay Grade: Health‑19.
Schedule
Scheduled Weekly Hours: 40. Position may require rotating shifts and overtime as needed.
Make sure no extra sections.