Medical Office Assistant (MCP)

About the role

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina. Provide administrative coverage at the front desk of the Clinic including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration, and documentation. Schedule interpreters for clients. Retrieve billing charges.

Responsibilities

• Schedule appointments for clients from outside medical, hospital, correction systems.
• Answer multiline telephones.
• Take payments from clients for clinical services.
• Complete client registration, and documentation.
• Schedule interpreters for clients.
• Retrive billing charges.
• Provide constant and efficient operations of the physician medical office.
• Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling.
• Customer service, message distribution, ancillary scheduling and preparation, and referrals management.

Requirements

• High school diploma or equivalency plus one year of patient care experience in a health care facility; or a Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT or Paramedic certification; or a Bachelor’s degree.

Qualifications

• N/A

Skills

• Ability to perform job functions while standing and sitting.
• Ability to perform job functions while walking and climbing stairs.
• Ability to work from elevated areas.
• Ability to work in confined/cramped spaces.
• Ability to perform job functions from kneeling positions.
• Ability to bend and twist at the waist.
• Ability to squat and perform job functions.
• Ability to perform gross motor activities with fingers and hands.
• Ability to perform firm grasping with fingers and hands.
• Ability to reach overhead.
• Ability to perform repetitive motions with hands/wrists/elbows and shoulders.
• Ability to use lower extremities for balance and coordination.
• Ability to reach in all directions.
• Ability to lift and carry 50 lbs. unassisted.
• Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted.
• Ability to lift from 36" to overhead 25 lbs.
• Ability to exert up to 50 lbs. of force.
• Ability to maintain 20/40 vision, corrected, in one eye or with both eyes.
• Ability to see and recognize objects close at hand or at a distance.
• Ability to match or discriminate between colors.
• Ability to determine distance/relationship between objects; depth perception.
• Ability to maintain hearing acuity, with correction.
• Ability to perform gross motor functions with frequent fine motor movements.
• Ability to deal effectively with stressful situations.
• Ability to work rotating shifts.
• Ability to work overtime as required.
• Ability to work in a latex safe environment.
• Ability to maintain tactile sensory functions.
• Ability to be qualified physically for respirator use, initially and as required.

Benefits

• Health, dental, vision, and life insurance.
• Employer Sponsored Retirement Plan.
• Paid time off and extended sick leave.
• Paid Parental Leave.
• Disability insurance plan options.
• Continuous professional and clinical training.
• Competitive pay.
• Annual Merit Increase.
• Wellbeing resources.
• Tuition Reimbursement.
• Employee perks and discounts.
• Employee referral program.
• Flexible schedule options.
• Certification incentive program.

Pay

Pay Rate Type: Hourly
Pay Grade: Health-19

Schedule

Scheduled Weekly Hours: 40
Work Shift: TBD