Medical Office Assistant I - Howard County PEDS

Location: Johns Hopkins Community Physicians, Columbia, MD 21044

Employment Type: Full Time, Day Shift

About the Role

As a Medical Office Assistant for Johns Hopkins Community Physicians, you'll provide excellent customer service to our patients in general surgery. You will work onsite in Columbia, MD with a full-time schedule of 40 hours per week, Monday-Friday from 8am-5pm. Must be able to train onsite in Baltimore, MD for 1-2 weeks from 8am-5pm.

Responsibilities

• Receive incoming and make outbound telephone calls to schedule appointments, process patient medication refills, process referrals, and take messages for the providers.
• Check patients in and out, collect copays, and respond to patient messages.
• Work in the EPIC queue and in-basket.
• Verify insurance and collect demographics.

Requirements

• High School Diploma or GED required.
• 2+ years experience in healthcare or customer service preferred.
• EPIC experience is very helpful.
• Ability to successfully pass all required training to obtain security access to perform role, including but not limited to: Electronic medical record training, Insurance training (foundations, government, and commercial).

Benefits

• Medical, Dental, Vision Insurance
• Free parking
• Retirement Savings Plan with employer contribution
• Paid Time off & Paid holidays
• Employee and Dependent Tuition assistance benefits
• Referral bonuses for referring friends to Johns Hopkins
• Health & Wellness programs
• Close proximity to many restaurants and shopping

Pay

Salary Range: $18.87/hour - $31.15/hour. Compensation will be based on experience and equity for roles of similar scope and responsibility.