Medical Office Assistant I - Howard County
Johns Hopkins Medicine · Columbia, MD · 1 wk ago
HealthcareFull-time
Location: Johns Hopkins Community Physicians, Columbia, MD 21044
Employment Type: Full Time, Day Shift
About the Role
As a Medical Office Assistant for Family Medicine and Internal Medicine, you'll provide excellent customer service to our patients in general surgery at Johns Hopkins Community Physicians.
Responsibilities
- Receive incoming and make outbound telephone calls to schedule appointments, process patient medication refills, process referrals, and take messages for the providers.
- Check patients in and out, collect copays, and respond to patient messages.
- Work in the EPIC queue and in-basket.
- Verify insurance and collect demographics.
Requirements
- High School Diploma or GED required.
- 2+ years experience in healthcare or customer service preferred.
- EPIC experience is very helpful.
- Ability to successfully pass all required training to obtain security access to perform role, including but not limited to: Electronic medical record training, Insurance training (foundations, government, and commercial).
- Must be able to train onsite in Baltimore, MD for 1-2 weeks from 8am-5pm.
Benefits
- Medical, Dental, Vision Insurance
- Free parking
- Retirement Savings Plan with employer contribution
- Paid Time off & Paid holidays
- Employee and Dependent Tuition assistance benefits
- Referral bonuses for referring friends to Johns Hopkins
- Health & Wellness programs
Pay
Salary Range: $18.87/hour - $31.15/hour
Schedule
- Full-time, 40 hours per week
- Monday-Friday in Columbia, MD