Medical Office Assistant - Family Practice Rice (Part Time, Mon/Wed/Fri)

Major Job Responsibilities

• Takes all incoming phone calls and transfers them as needed.
• Takes prescription messages, identifies and verifies information needed to schedule appointment requests, assists with follow-up appointments or referrals.
• Aids in preparing patient information for appointments, including labs, hospital reports, and referrals notes. Assists in maintaining electronic medical records (EMR) and scanning documents as required.
• Verifies insurance information for patients, informs them of co-payments, deposits, and referrals/authorizations needed at the time of appointment.
• Updates physician templates to include opening, closing, and rescheduling patient appointments.
• Works to enhance the patient and family experience, takes initiative in problem-solving, maintains confidentiality, and interacts courteously and respectfully with patients, co-workers, and management.
• Completes all miscellaneous responsibilities and duties as assigned.
• Demonstrates quality work, completes assignments on time, and makes decisions within limits of authority while adhering to company policies and procedures.
• Maintains time and attendance standards consistent with company policy.

Minimum Qualifications

• High school diploma or equivalent required.
• One year of medical or receptionist experience preferred.
• Demonstrated experience with basic office equipment and personal computers highly desirable.

Skills/Knowledge

• Able to manage multiple tasks simultaneously.
• Strong telephone skills.
• Possesses a positive 'can-do' attitude.
• Able to work overtime as needed.

Desired/Preferred Qualifications

• One year of experience in a medical office or healthcare administration.
• Knowledge of medical terminology.