Medical Office Assistant - Family Medicine

About the role

The Medical Office Assistant - Family Medicine position at the University of Mississippi Medical Center assists physicians and other primary health care providers with various medical office operations in an ambulatory setting. Duties include answering telephones, greeting patients, checking-in patients, assisting with patient histories, scheduling appointments, performing billing and bookkeeping, educating patients on medical issues, and arranging examining room equipment.

Responsibilities

• Answers telephones and greets patients
• Pulls, updates, and files patient medical records
• Verifies patient demographic and insurance information
• Schedules appointments
• Performs billing and other general medical office procedures
• Checks-in patients, assists with patient histories, prepares charts
• Assists with scheduling, coding, and billing of medical procedures
• Arranges examining room equipment; cleans rooms and escorts patients
• Disposes contaminated supplies; maintains stocks of medical supplies and medications
• Practices safety, environmental, and infection control methods
• Adheres to HIPAA, OSHA, infection control, and medical records compliance regulations

Requirements

To qualify, candidates must have a high school diploma or equivalent, good telephone and customer service skills, ability to type 35 wpm, knowledge of general medical office procedures, and interpersonal and verbal/written communication skills. Knowledge of Microsoft Word is preferred. Candidates must also be able to multi-task, demonstrate knowledge of basic accounting principles, and adhere to safety and regulatory requirements.

Qualifications

There are no specific educational or certification requirements for this position.

Skills

Essential skills include knowledge of general medical office procedures, good telephone and customer service skills, excellent interpersonal and communication skills, ability to multi-task, typing speed of 35 wpm, and knowledge of Microsoft Word.

Benefits

No specific benefits are mentioned for this position.

Pay

The pay class is hourly, with an FLSA designation of non-exempt.

Schedule

The position is full-time, with a FTE percentage of 100.

Management Contact Information

For more information about this position, please contact the hiring manager or HR representative.