Medical Office Assistant - Clinton Township

About the role

$2,500 Sign on Bonus, with required relevant experience

Be the heart of compassionate care in a patient care support role. In this vital position, you will provide essential assistance and comfort to patients, ensuring they receive the best possible experience during their healthcare journey. If you’re dedicated, empathetic, and ready to make a positive impact on patients' lives, we encourage you to apply today and become a crucial part of our caring team.

Responsibilities

• Greets visitors, registers patients, and directs calls and visitors to appropriate places or personnel.
• Contacts insurance providers to determine benefit levels and patient co-pays as needed.
• Collects and posts payments and prepares daily deposits for monies received.
• Pulls and prepares patient charts prior to appointments; files notes, prescriptions, face sheets, and other documentation in medical records.
• Copies and releases medical record information as needed.
• Assists physicians or physician extenders with patient examinations by preparing exam rooms, taking vital signs, and handling instruments.
• Takes vital signs such as temperature, blood pressure, and weight; documents patient’s reason for visit and vital signs in the patient’s chart.
• Performs medical procedures including non-intravenous injections, venipuncture, EKGs, stress tests, routine x-rays, PFTs, and other related activities.
• Obtains referrals and schedules patient appointments or procedures according to guidelines.
• Enters, reviews, researches, and corrects computerized records of patient billing information; provides billing company with records of all payments and rejections.
• Performs support duties such as preparing laboratory slips or statistical data, typing correspondence, and training new personnel.
• Follows established policies and procedures to meet minimum life safety standards of JCAHO/OSHA; actively participates in safety training including CPR and annual safety training.

Qualifications

• High school diploma or GED.
• Graduation from a school of practical nursing OR completion of one of the following:
  • PCA/PCT Program
  • Nurse Assistant Program or equivalent training
  • Medical Assistant Program
  • Six months of experience in a doctor’s office or related area performing Medical Assistant duties
  • EMT
  • Phlebotomy training program
• Six months direct patient care experience, preferred.
• One year of previous experience performing Medical Assistant or Patient Care Associate duties.
• One year of previous experience performing medical office clerical duties in a doctor’s office or related area (e.g., insurance verification, authorizations, medical billing, EMR usage).
• Medical Assistant certification preferred.

Benefits

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off (PTO)
• Career development and continuing education opportunities
• Health savings accounts and dependent flexible spending accounts
• Employee Assistance Program and employee discount program
• Voluntary benefits including pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder/childcare, auto/home insurance

Facility Description

Children’s Hospital of Michigan is an international leader in pediatric and adolescent medicine. Surgical services include general, thoracic, reconstructive, and cardiovascular. Imaging technology designed specifically for children provides advanced diagnostic services including Positron Emission Tomography (PET) and MRI. The Children’s Hospital of Michigan Emergency Department is a verified Level 1 Pediatric Trauma Center and dedicated pediatric burn center. Experts in pediatric critical care, rehabilitation, and neonatal and perinatal medicine provide care for thousands of children every year at Children’s Hospital of Michigan, Children’s Hospital of Michigan – Troy, and six ambulatory sites.