Medical Office Assistant , Canandaigua Family Practice

About the Role

Join our growing and well-respected community health system and enjoy a supportive, friendly environment where you can make a real difference in the lives of others using cutting-edge medical technology. Thompson Health offers competitive pay, high patient and staff satisfaction levels, excellent infection control support, and a culture of empowerment.

Schedule

Full time, days. Occasional travel may be required to other practices in the Finger Lakes region (within a 25-minute radius of the hospital).

Pay

Pay range: $19.64 - $24.50 per hour, based on experience.

Benefits

• Health, dental, and vision insurance
• Tuition reimbursement up to $6,000 per year
• Retirement plan with employer contribution and match
• Four weeks of paid time off
• Access to Success coaches
• Free parking
• Biometric screenings and wellness programs
• Onsite gym and Zen Room
• Community Shared Agriculture program
• Staff recognition platforms (Shining Stars, CARESCount website)

Company Culture

Thompson Health fosters a culture of empowerment where interdisciplinary teams collaborate to improve care. Your suggestions and ideas are welcomed as part of the solution. The organization emphasizes CARES values: Commitment, Action, Respect, Excellence, and Service, and prioritizes employee wellness through various programs and resources.

Responsibilities

• Participate in the multi-disciplinary process of providing care and service to patients and their families through selected clinical tasks, including:
  • Supplies inventory, stocking, and ordering
  • Rooming patients and taking vitals
  • Performing phlebotomy and EKGs
  • Specimen collection
  • Medical record documentation and chart preparations
  • Point of care testing (POCT)
  • Assisting providers with exams and minor surgical procedures
• Actively support physicians and nurses and enthusiastically participate in departmental meetings.
• Identify ways to improve processes and service to patients.
• Manage a demanding workload with accuracy while representing the office professionally.
• Provide excellent customer service to patients, families, staff, physicians, management, vendors, and the public.
• Maintain confidentiality of sensitive information, including patient, staff, and health system data.
• Demonstrate the ability to develop collaborative working relationships with patients, families, coworkers, and medical staff.
• Provide care appropriate to the age of patients served in a primary or specialty care office setting.
• Apply knowledge of growth and development principles across the lifespan.
• Exhibit time management, keyboarding, and multi-tasking skills to maintain efficient business operations.
• Work independently to complete job assignments while actively participating in team-based work and meetings.
• Ensure compliance with all hospital, state, federal, and regulatory requirements.
• Remain current with certification requirements if certified.
• Demonstrate attention to detail to avoid mistakes.

Qualifications

• High School Diploma or equivalent required.
• BLS certification required.
• Graduate of an approved program for certification of Medical Office Assistants preferred.
• Phlebotomy skills preferred or willingness to attain once employed.
• Medical Office Assistant (MOA) experience preferred.
• EMR (Electronic Medical Record) experience preferred.
• CMOA (Certified Medical Office Assistant) certification preferred.