Medical Office Assistant - Biloxi Outpatient Clinic

Job Responsibilities

• Greets clients and vendors entering the clinic is a pleasant, professional manner
• Provides new clients with intake and new client forms as well as copies of clinic policies and legally required documents
• Verifies insurance benefits for all new clients
• Takes payment upon check-in for all new and established clients
• Responsible for reconciling end of day cash collections
• Demonstrate an ability to enter, coordinate, and adjust patient appointments as needed for all clinicians
• Demonstrate the ability to maintain and communicate multiple schedules for each clinician
• Ensure that the clinic has daily schedules available to clinical staff
• Cover for clinicians when they are out of the office
• Avoid cancellations of appointments within 48 hours
• Communicate and assist outside providers, physicians, and other referral sources in scheduling initial and follow-up appointments for clients
• Provide excellent customer service to both clients and internal or external referral sources
• Assist as needed in collecting and entering new patient demographics and update information as needed
• Assist as needed in the office/clerical requirements in the clinic
• Answer the phones exhibiting professional telephone etiquette within three rings

Required Qualifications

• Must have a high school diploma and one (1) or more years' experience as front desk medical office personnel
• Prior word-processing and computer knowledge experience are required