Medical Office Assistant

About the role

ASI Instruments operates in the medical device and healthcare technology sector, supporting clinics, surgical centers, and physician practices with specialized instrumentation and workflow solutions. We’re seeking a highly organized Medical Office Assistant to streamline administrative and clinical coordination tasks remotely—ensuring seamless patient scheduling, documentation compliance, and provider support across U.S.-based practices.

Responsibilities

• Manage patient scheduling, cancellations, and follow-ups via EMR/EHR systems for multiple provider calendars.
• Verify insurance eligibility, process referrals, and coordinate pre-authorizations with payers.
• Support clinical documentation by transcribing provider notes, updating patient charts, and ensuring ICD-10/CPT coding accuracy.
• Respond to patient inquiries via phone, email, and secure messaging—addressing appointment, billing, and clinical questions promptly.
• Coordinate lab, imaging, and specialist referrals; track results and notify providers within SLA.
• Maintain HIPAA-compliant records, manage digital filing, and assist with credentialing and compliance documentation.

Requirements

• EMR/EHR systems (e.g., Athenahealth, Epic, eClinicalWorks)
• Medical terminology
• ICD-10 & CPT coding
• Insurance verification & prior authorization
• HIPAA compliance
• Microsoft Office Suite

Qualifications

• Experience with telehealth platforms (e.g., Doxy.me, Zoom for Healthcare)
• Familiarity with practice management software (e.g., NextGen, Greenway)
• Certified Medical Administrative Assistant (CMAA) or equivalent credential

Benefits

• 100% remote work with flexible hours—designed for work-life balance.
• Access to ongoing medical admin training and certification reimbursement.
• Fast-growing healthcare tech environment with direct impact on patient care workflows.