Medical Navigator (CNA, EMT) - The Ridge Recovery Center

Job Summary

Rushford Center (The Ridge Recovery Center) is seeking a dedicated and compassionate Medical Assistant (MA), Certified Nursing Assistant (CNA), Emergency Medical Technician (EMT) or Patient Care Technician (PCT).

Job Responsibilities

• Process and transition clients through admissions including completion of all required documentation.
• Meet with client’s family obtaining information related to client’s history as it pertains to admission.
• Cookordination with all admission related staff ensuring expediency of client admission including Utilization Review, Nursing, Admission Specialists and staff in related departments.
• Obtain and observe urine drug screens, take client vitals, and report abnormal values/trends to staff nurse.
• Complete safety checks throughout the clients stay.
• Orient clients to the rules and regulations for clients at Rushford.
• Provide basic counseling to help decrease the client anxiety and assure continuity of care.
• Manage clients’ discharge by ensuring all property is returned, forms are signed and documentation is complete.
• Run non-clinical groups.
• Maintain supplies by managing inventory and ordering as needed.
• Complete audits as needed.
• Serves as a liaison between Rushford and outside contracting services, providing prompt service for all requests.
• Perform other related duties as required.

Qualifications

• High School graduate or equivalent.
• Diploma/Certificate from an accredited Medical Assistant program, OR an active CT CNA or EMT Certification, OR relative experience as outlined below.
• Diploma from an accredited Medical Assistant program or Associate’s Degree in related field of substance abuse and/or mental health preferred.
• In lieu of education requirement, at least one year of direct medical patient care may be considered.
• Previous experience in drug & alcohol treatment or disease concept of addiction preferred.
• Previous experience with mental health and/or psychiatric population preferred.
• Familiarity with Alcoholic (or Narcotics) Anonymous 12-Step Program preferred.
• Obtain CPR certification within six months of employment. AED Training within six months of employment.
• All required credentials to be maintained throughout employment.
• Average of 1 year of keyboarding and computer skills with working knowledge of Microsoft Office products.
• Demonstrated organizational and multi-tasking skills.
• Good interpersonal/written communication skills.
• Ability to perform duties with minimal direction.
• Customer Service and detail oriented.
• Maintain confidentiality and professionalism at all times.
• Able to function as a member of a team.
• Model quality client/customer services by: demonstrating a willingness to serve all customers at all times; maintain an awareness of patient needs and utilize the initiative to respond to those needs within skill level; utilize tact, discretion, and compassion in dealing with other members of the team to ensure quality patient care.
• Seek instruction from appropriate resources.
• Direct patient care experience” be defined as medical direct patient care experience---this type of experience includes vital signs, point-of-care testing, phlebotomy, lab processing, facilitating patient flow, etc.

Benefits

• Medical and dental benefits.
• 401(k) plan with employer match.
• Generous paid time off with accrual starting on the date of hire, including seven paid holidays.
• Additional voluntary benefits as well as employee discount programs.