Medical Liaison

Job Summary

The Medical Liaison partners with a team of skilled professionals and families to provide services that are family-driven, youth-guided, trauma-informed, and culturally competent to help youth reach their full potential. The Medical Liaison supports and assists the Nurse Coordinator in the coordination and provision of health care to the youth served while providing direct supervision and care to the individuals they serve, assisting with their daily living skills.

About the Role

This role is responsible for developing, implementing, monitoring, and reporting on treatment objectives and modalities that are utilized to support the youths' goals. The Medical Liaison will be involved in more complex problems/issues and may perform mentoring and training activities as assigned.

Essential Job Functions

• Assist and support the Nurse Coordinator in various tasks related to medical follow-up for patients which includes, but is not limited to:
• Scheduling and attending medical appointments.
• Documenting any changes and recommendations made by provider.
• Monitoring medical conditions of all individuals and notifying nurse of any changes.
• Managing prescription orders.
• Maintaining and completing documentation for all individuals, which includes scanning of documentation into the EMR.
• Attention to detail, adherence to protocols, and effective communication with the healthcare team to ensure the best possible care for individuals served.
• Pass and administer medication to individuals receiving services following established procedures.
• Inventory medical supplies, placing orders and restocking, as needed.
• Ensure the safety of all youth and families assigned to our care and apply appropriate emergency and trauma-informed crisis intervention principles and techniques, and Strategies for Crisis Intervention and Prevention (SCIP) approved de-escalation and intervention techniques up to and including physical restraints.
• Follow mandated reporting protocols.
• Support youth and family interactions within the family and local community.
• Mentor staff on site to provide day to day support for individuals on site, including getting individuals prepared to attend program, providing direct supervision, ensuring daily documentation is completed, and ensuring oversite of the physical plant is a safe, sanitary environment.
• Provide supervision and care to the individuals they serve, assisting with their daily living skills according to established program standards and follow all applicable safety and mandated reporting protocols.
• Develop, implement, monitor, and report on treatment objectives and modalities that are utilized to support the individuals' goals.
• Assess the effectiveness of individual care plans (e.g., behavior, safety, treatment, and routine support plan).
• Ensure program requirements are met by compliance with Office of People with Developmental Disabilities (OPWDD) regulations and Home and Community Based Services (HCBS).
• Support the staff development of the DSPI and DSPII through mentoring and training.
• Serve as shift charge, document behaviors targeted for intervention, and provide transportation to appointments or home time as directed.

Education & Experience

• A High School Diploma or GED is required.
• A minimum of 18 months of related work experience is required.

Special Requirements

• An unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.
• Successful completion of Approved Medication Administrative Personnel (AMAP) training within 3 months to meet the health needs of the individuals in care.
• CPR certification required or obtained within 60 days of hire.

Knowledge, Skills & Abilities

• Demonstrate the emotional competence and good judgment required to build productive, engaged children, youth, staff and family relationships while implementing required rules, expectations and routines.
• Ability to complete all required documentation in timely fashion according to established policies and regulations.
• Ability to recognize and address escalating and dysregulated youth behavior, and utilize training provided in behavior management and Strategies for Crisis Intervention and Prevention (SCIP), including the use of physical interventions (holds).
• Communicate effectively at all levels and recognize issues and situations that require notification and communications to others.
• Demonstrate problem-solving and conflict resolution skills with self and others.
• Ability to meet the highest standard for ethical and professional conduct towards all.

Physical Demands & Work Environment

• Must be able to work a variable scheduling including evenings and weekends.
• Occasional sitting (up to 4 hours), standing (up to 1 hour), walking (up to 2.5 hours), driving (up to 8 hours), balancing (up to 8 hours), bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours).
• Weekly lifting up to 50 lbs. (community-based staff may be required to lift an empty wheelchair weighing up to 50 lbs.), 10-15 lbs. on a daily basis, carrying up to 55 lbs. approximately 10-100 ft., 10-15 lbs. on a daily basis.
• Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.).
• Occasional exposure to changes in temperature, dust, fumes, gases or chemicals is apparent.
• Protective clothing or equipment as required: close toed shoes; protective shields, universal precaution PPE, and gloves for toileting and food preparation.
• Ability to change positions as needed.

SPECIAL CONSIDERATIONS

• May be required to physically restrain clients weighing between 50 and 200 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary.

Pay

$21.50 Minimum pay rate, $28.00 Maximum pay rate, based on experience.