Medical Interpreter, Vietnamese

Overview

The Medical Interpreter I is responsible for assessing the needs of patients and providing interpretation of consent forms, diagnoses, discharge plans, and other patient-related information. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in cancer research and patient care.

Primary Duties and Responsibilities

• Responsible for immediately and effectively answering requests for interpretation throughout the Institute, with a priority for emergency and more urgent requests.
• Arrives on time to appointments and provides services from the point of entry throughout discharge.
• Interprets and transmits complex medical information accurately and in understandable terms, including consent forms, diagnoses, during medical procedures, discharge plans, and other patient-related information.
• Assists patients and clinical providers professionally and courteously, providing the highest quality of service at each appointment.
• Serves as a cultural broker when communication is compromised by cultural barriers.
• Maintains accurate records of services rendered and documentation of all patient-related information.
• Resolves most issues independently, answers questions, and makes appropriate referrals. More complex issues are handled by the Supervisor of Interpreter Services.
• Interprets medical information between medical providers and patients/families in various modalities (in-person/on-campus, video, telephonic).
• Recognizes and respects diversity for all patients and DFCI workforce.
• Follows the recognized Medical Interpreter Codes of Ethics and Standards of Practice.
• Completes and passes an assessment to adhere to department procedures for initial interpreter screening and ongoing competencies.

Knowledge, Skills and Abilities

• Strong ability to concentrate, detail-oriented, and culturally sensitive care.
• Excellent interpersonal skills in challenging situations.
• Strong organizational skills, problem-solving abilities, and ability to meet deadlines.
• Ability to follow directions with minimal supervision.

Minimum Job Qualifications

• Bachelor’s Degree with a concentration in a human relations field (e.g., Sociology, Psychology) preferred.
• 1 year of experience working as a medical interpreter required.
• Working knowledge of medical terminology, basic anatomy, physiology, and diagnostic procedures and treatments.
• Fluent in English and target language, both verbally and in writing.
• Certificate of completion of medical interpreter training program required. National Certification preferred.

Supervisory Responsibilities

No

Patient Contact

Yes, all ages.

At Dana-Farber Cancer Institute

We strive to create an inclusive, diverse, and equitable environment where every patient, family, and staff member feels they belong. We are committed to having a faculty and staff who offer multifaceted experiences.

Equal Opportunity Employer

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills, and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$56,000.00 - $64,200.00