Medical Interpreter, Cape Verdean/Portuguese

About the role

The Medical Interpreter I is responsible for assessing the needs of patients and providing interpretation of medical information. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in cancer research and patient care.

Responsibilities

• Immediately and effectively answer requests for interpretation throughout the Institute, prioritizing urgent requests.
• Arrive on time for appointments and provide services from entry to discharge.
• Accurately interpret and transmit complex medical information from medical providers to patients, including consent forms, diagnoses, during medical procedures, and discharge plans.
• Accurately interpret and transmit information from patients to medical providers.
• Assist patients and clinical providers in a professional and courteous manner.
• Provide high-quality service to every patient and refer to appropriate resources if necessary.
• Evaluate, certify, and seek additional training in interpreting, healthcare practices, and cultural differences.
• Maintain accurate records of services rendered and documentation of patient information.
• Resolve most issues independently, answer questions, and make appropriate referrals. Handle more complex issues with the Supervisor of Interpreter Services.
• Interpret medical information using in-person, on-campus, video, and telephonic modalities.
• Recognize and respect diversity for all patients and DFCI workforce, intervening as a cultural broker when communication is compromised.
• Follow recognized Medical Interpreter Codes of Ethics and Standards of Practice.
• Complete and pass an assessment for initial interpreter screening and ongoing competencies, including medical terminology, code of ethics, standards of practice, role of the medical interpreter, and interpreter skills.

Requirements

• Bachelor’s Degree in a human relations field (Sociology, Psychology) preferred.
• One year of experience working as a medical interpreter required.
• Working knowledge of medical terminology, basic anatomy, physiology, and diagnostic procedures and treatments.
• Fluent in English and target language, both verbally and in writing.
• Certificate of completion of medical interpreter training program required.
• National Certification preferred.

Qualifications

• Bachelor’s Degree in a human relations field (Sociology, Psychology) preferred.
• One year of experience working as a medical interpreter required.
• Working knowledge of medical terminology, basic anatomy, physiology, and diagnostic procedures and treatments.
• Fluent in English and target language, both verbally and in writing.
• Certificate of completion of medical interpreter training program required.
• National Certification preferred.

Skills

• Strong ability to concentrate and possess culturally sensitive care.
• Excellent organizational skills to evaluate relative needs and set priorities.
• Problem-solving skills and ability to meet deadlines.
• Ability to follow directions with minimal supervision.

Benefits

Dana-Farber Cancer Institute offers a supportive and inclusive environment where every patient, family, and staff member feels they belong. The institute is committed to having a diverse workforce and encourages applications from qualified individuals.

Pay

$56,000.00 - $64,200.00

Schedule

Full-time position.