Medical Interpreter

About the Role

Lincoln Medical and Mental Health Center is one of New York City’s premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence and a recognized industry leader in the implementation of state-of-the-art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent, and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women’s Health, in addition to more than eighty specialty services.

Responsibilities

• Provide interpreter services between English and target language for LEP (Limited English Proficiency) patients and providers at Lincoln Medical Center.
• Participate in translation and review of written patient information, including but not limited to pamphlets, brochures, flyers, and signage both in-house and outsourced.
• Maintain records to track trend type and frequency of utilization of medical interpreter services.
• Assist the Language Assistance Department in conducting in-service training of internal departmental staff.
• Under supervision from the Language Assistance Department Coordinator, act as liaison to vendors of document translation and telephonic interpreting services to ensure these are provided efficiently and effectively.
• Assist the Language Assistance Department in coordinating the Signage Review for the facility to ensure that signs are consistent with the language needs of patients.
• Promote a positive and pleasant attitude conducive to the workplace, which enhances and furthers the Mission, Vision, and Value statements.
• Meet all compliance standards/requirements such as annual physical evaluation/assessment, annual in-service, Right-To-Know, Fire Drill Participation, etc.
• Participate in Performance Improvement Activities.
• Enhance personal and professional development as a medical interpreter through attendance at outside and Lincoln Hospital’s training activities.
• Wear professional attire in the workplace and during off-site work when conducting business on behalf of Lincoln Hospital.
• Exhibit flexibility within Lincoln Hospital as it pertains to work assignment, workplace, site designation, and Tour of Duty.
• Adhere to the Vision, Mission, and Value statements of the organization in all endeavors.

Requirements

• Master’s degree from an accredited college or university in Public Health, Public Administration, Hospital Administration, Business Administration, or in a health care specialization or related discipline; or
• Bachelor’s degree from an accredited college or university in the fields described above or in social sciences; and one (1) year of paid, full-time responsible experience in an administrative, supervisory, or consultative capacity performing functions related to the coordination and delivery of patient care services or similar functions in a hospital or health care setting; or
• A satisfactory equivalent of education, training, and/or experience.

Qualifications

• 40 hours of recognized interpreter training in the languages of proficiency (Must have a Medical Interpreter Certification).
• Experience in a medically oriented health care and medical support systems environment.
• Bilingual-Spanish preferred.