Medical Insurance Collector

Job Summary

The Healthcare Insurance Collector is responsible for performing account follow-up and resolution of insurance and patient receivables.

Qualifications

• Minimum of 1-year related experience required, preferably in healthcare.
• Relevant education may substitute experience requirement.
• Previous experience with Insurance Follow Up is preferred.
• This is a work from home position that requires high-speed internet with 25 MB Download and 15 MB Upload.
• Ability to work uninterrupted for shift (not including breaks/lunch).

What you will do in this role

Work insurance pools and contact insurance companies to resolve claims that are not paid in a timely manner.

Review EOB’s, remits and payer correspondence while performing account follow-up and escalate any identified issues to the appropriate area for review and response to expedite claim resolution.

Identify problem accounts and escalate as appropriate.

Maintain compliance with pool completion requirements.

Maintain required productivity and QA standards.

Document in the patient account record to identify actions taken on the account.

Work with patients and guarantors resolve payer requests and discrepancies to promptly resolve pending claims.

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing.

Note

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing.

We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country.

Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."

- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Medical Insurance Collector opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.