Medical Insurance Collector

Job Summary and Qualifications

The Healthcare Insurance Collector is responsible for performing account follow-up and resolution of insurance and patient receivables. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you.

What You Will Do in This Role

• Work insurance pools and contact insurance companies to resolve claims that are not paid in a timely manner.
• Review EOB’s, remits and payer correspondence while performing account follow-up and escalate any identified issues to the appropriate area for review and response to expedite claim resolution.
• Identify problem accounts and escalate as appropriate.
• Maintain compliance with pool completion requirements.
• Maintain required productivity and QA standards.
• Document in the patient account record to identify actions taken on the account.
• Work with patients and guarantors resolve payer requests and discrepancies to promptly resolve pending claims.

Qualifications You Will Need

• A minimum of 1-year related experience required, preferably in healthcare.
• Relevant education may substitute experience requirement.
• Previous experience with Insurance Follow Up is preferred.

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing.

Note

• Eligibility for benefits may vary by location.
• We are reviewing applications for our Medical Insurance Collector opening.
• Qualified candidates will be contacted for interviews.