Medical Imaging Field Engineer III- Pittsburgh, PA

Join us in pioneering breakthroughs in healthcare—for everyone, everywhere—sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth while valuing your unique contributions.

About the role

This is a role well suited to an ambitious professional looking for the next step in their career. As a Customer Service Engineer III, you will service CT Imaging Equipment in the Pittsburgh, PA area. The level is based on prior experience.

Responsibilities

• Install, troubleshoot, repair, and perform preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision.
• Deliver timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
• Manage financial performance within your territory, meeting or exceeding budget for revenue generation, expense control, and inventory management.
• Manage company assets, including a company car, cell phone, computer, tools, and inventory parts.
• Establish and maintain proper business relationships with customers and peers, as well as perform necessary administrative duties accurately.

Requirements

• Knowledge and experience performing service, preventative maintenance, and modifications on Medical Imaging Equipment at customer sites with minimal supervision.
• Ability to establish and maintain proper business relationships with customers and peers, as well as perform necessary administrative duties accurately.
• Experience in testing, repairing, and maintaining capital medical equipment.
• Strong customer service and communication skills.
• Proficiency in the use of tools and service test equipment.
• General understanding of the principles of electricity, power supplies, and grounding.

Qualifications

• Minimum high school diploma; technical Associate Degree or equivalent preferred.
• Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools).
• 5-7+ years' experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments.
• Valid driver's license, ability to drive independently day and night, and a good driving record.

About Us

We are a team of more than 72,000 highly dedicated Healthineers in over 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they face. Our portfolio is crucial for clinical decision-making and treatment pathways.

When you join Siemens Healthineers, you become part of a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists who believe in each individual’s potential to contribute diverse ideas. We come from different backgrounds, cultures, religions, and political or sexual orientations, working together to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare for everyone, everywhere—sustainably.

Pay

The base pay range for this position is $67,550 - $92,884. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission-eligible position, commissions will be based on individual and/or company performance in accordance with the Company's plan.

Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term and short-term disability insurance
• Paid parking/public transportation
• Paid time off
• Paid sick and safe time

Schedule

Monday through Friday, 2nd Shift.

Additional Requirements

This position must have full access to Siemens Healthineers' client sites to perform the essential functions. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they are allowed access to their sites. These requirements vary by client and may include, but are not limited to:

• Proof of valid identification (photo, driver's license, SSN)
• Criminal background checks
• Drug screens
• Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus)
• Annual TB testing
• Healthcare training