Medical Imaging Field Engineer 3 - Saginaw, MI
About the role
Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
Responsibilities
- Service XP/AX Imaging Equipment in the Saginaw, MI area.
- Install, troubleshoot, repair, and perform preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision.
- Deliver timely and effective repairs, and adequately train operators to ensure optimal system performance, resulting in superior customer satisfaction.
- Manage financial performance within your territory, meeting or exceeding budget for revenue generation, expense control, and inventory management.
- Ensure tool and test equipment expiration dates are managed, and that no overdue calibration test equipment is used or maintained in the field, with documentation on eFSR.
- Manage company assets, including a company car, cell phone, computer, tools, inventory parts, etc.
- Establish and maintain proper business relationships with customers and peers, and perform necessary administrative duties accurately.
- Mentor other CSEs on all competencies and responsibilities.
Requirements
- Minimum high school diploma; technical Associates Degree or equivalent preferred.
- Proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting.
- Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools).
- Can locate, read, and understand documents for install, set-up, repair, troubleshooting, schematics, block diagrams, and functional descriptions.
- 5+ years' experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed.
- Valid driver's license, ability to drive independently day and night, and good driving record required.
Physical Requirements
- Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone.
- Must demonstrate excellent judgment in customer relations and in managing company resources; strong competency in instrument systems technology to include mechanics, electrical, chemistry, and software technology; experience with electronics, hydraulic and pneumatic systems.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Life insurance
- Long-term and short-term disability insurance
- Paid parking/public transportation
- Paid time off
- Paid sick and safe time
Pay
The Base Pay Range For This Position Is $70,930 - $97,526 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Schedule
M-F 8:00-5:00 pm
Qualifications
Minimum high school diploma; technical Associates Degree or equivalent preferred.
Skills
Familiarity with medical imaging equipment, experience in service, preventative maintenance, and modifications, ability to establish and maintain business relationships, proficiency in network applications and tools, ability to locate, read, and understand technical documents, experience with electronics, hydraulic, and pneumatic systems.