Medical Imaging Assistant Weekends

Core Functions

• Greet patients, medical staff, and the public.
• Answer incoming telephone calls.
• Schedule appointments.
• Enter orders and provide general information to customers.
• Provide ongoing clerical and administrative support.
• Enter patient information into the computer, scan documents into PACS.
• Maintain a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms.
• Ensure that all reports and chart forms are scanned or filed into the patient’s record.
• Ensure that charting forms are labeled and accessible if they are needed.
• Maintain adequate supplies of frequently used, patient education materials.
• May be responsible for QC/validations.
• Assists in facilitating requests for patient medical records.
• Provides support in the acquisition and distribution of digital patient records.
• Digitizes, formats, and uploads film-based or digital images into PACS.
• Maintains accurate filling system as required based on established department protocols and procedures.
• Fulfills requests for images and reports ensuring availability in system, hard copy (film), and/or CD as required and follows proper protocols for releasing confidential patient information.
• Verifies insurance information and performs insurance verification when required.
• Calculates and collects copays, deductibles, and self-pay.
• Totals charges on patient’s super-bill at check-out.
• Enters pending discharges into the system.
• Coordinates patient appointments for procedures and treatments that may be required prior to timely discharge.
• Processes patient discharges.
• Coordinates transportation to care centers and residential homes as requested by patients or physicians.
• Prints physician schedules, super-bills, labels and other applicable forms in preparation for next business day.
• Pulls and files patient charts and prepares new patient charts as needed.
• Prints and files transcription notes.
• Reconciles charge tickets to each day's schedule, identifies incomplete tickets, missing charge codes or missing diagnosis and notifies clinical staff.
• Forwards completed tickets and/or billing package to the business office or billing company.
• Assists technologists and nurses in pre and post procedure room preparation by obtaining necessary supplies and assisting patients as necessary.
• Ensures procedure rooms are stocked appropriately.
• Understands sterile procedure and assists with setting up sterile trays, where applicable.
• Adheres to radiation safety policies.
• Escorts patients back to the patient exam rooms, takes vitals and patient history; may assist with patient treatment to include peripheral IV insertion, IV discontinuation and Point of Care Testing (POCT) if required by the assigned facility (completion of Banner’s peripheral IV insertion course and validation of skill must be completed prior to any peripheral IV insertion and discontinuation performed. Completion of Banner’s POCT education and validation of skill must be completed prior to any Point of Care Testing being performed).
• Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered.
• Reconciles supply order upon delivery.

Position Summary

This position assists technologists and/or nurses in department by performing non-technical, patient and procedure-related duties in accordance with department/facility policies and procedures. This position is also responsible for a variety of clerical and administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients.

Minimum Qualifications

• High school diploma/GED or equivalent working knowledge.
• Certification for BLS is required.
• Must be able to exercise good judgment, effectively communicate, and use discretion with patients, staff and the general public.
• Working knowledge of medical terminology and computer literacy is required.
• The position requires knowledge of commonly used office software and keyboarding skills.
• Good organizational skills are essential in prioritizing and coordinating various responsibilities simultaneously.
• Must have the ability to handle ongoing face-to-face contact with patients and staff while functioning in a busy medical office environment.

Preferred Qualifications

• Prior experience as a transporter, EMT and/or nursing assistant preferred.
• Previous experience working with electronic medical records and insurance is preferred.
• Knowledge of filing and/or retrieval systems preferred.