Medical Front Office Receptionist (AKS)

About the role

We are urgently hiring a compassionate, dependable, and professional medical receptionist for an immediate opening at our family health practice in Auburn, AL.

Responsibilities

• Greet and check in patients with professionalism and compassion.
• Serve as the primary information resource at the front entrance.
• Schedule appointments.
• Verify and update insurance and patient demographic information.
• Aid patients with new patient paperwork and appointment preparation.
• Collect co-pays and patient payments.
• Reconcile daily cash collections and run end-of-day reports.
• Respond promptly to emails, phone calls, and internal messages.
• Maintain a clean, organized, and welcoming reception area.
• Address patient and family questions with patience and professionalism.
• Communicate effectively with providers and staff in a team environment.
• Assist with additional front office duties as needed.

Qualifications

• Minimum 2 years of medical receptionist or healthcare front office experience.
• Consistent employment history is strongly preferred.
• Experience with medical terminology and insurance verification preferred.
• Experience with EClinicalWorks preferred.
• Strong computer and organizational skills.
• Ability to work well within a team environment.
• High School Diploma or equivalent required.
• Must be able to work onsite in Auburn, AL.