Medical Front Office - Plano
NORTH STAR DIAGNOSTIC IMAGING, LLC · Plano, TX · 4 days ago
On-siteOTHR$18/hrFull-time
About the Role
Serves patients and referring physicians by scheduling appointments, maintaining records and accounts, taking patient payments, and more.
Responsibilities
- Welcomes patients and visitors by greeting them in person or on the telephone, and answering or referring inquiries.
- Optimizes patients' satisfaction by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule.
- Comforts patients by anticipating their anxieties, answering their questions, and maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
- Helps patients in distress by responding to emergencies.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures, and reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
Qualifications
- Multi-tasking
- Flexibility
- Telephone Skills
- Customer Service
- Time Management
- Organization
- Attention to Detail
- Scheduling
- Word Processing
- Professionalism
- Quality Focus
Pay
$18/Hour
Schedule
Current position is 8am to 5pm Monday - Friday and one Saturday a month. Applicant must be able to work flexible hours.
Benefits
- Health Insurance
- PTO per Hour Worked