Medical Front Office - Patient Service Specialist

About the role

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out. Schedule patient appointments in person and via phone. Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team. Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Requirements

• Minimum High School Diploma or GED
• Prior front desk experience
• Healthcare experience

Qualifications

• None specified

Skills

• Excellent customer service skills
• Strong organizational skills
• Ability to multitask and prioritize tasks

Benefits

• Generous PTO
• Comprehensive medical/RX, health, vision, and dental plan offerings
• Company-matching 401(k) retirement plans
• Life and disability protection

Pay

• $17.50- $20.00/hour

Schedule

• Monday - Friday
• Weekdays
• As early as 6:45a and late as 6p