Medical Front Office - Keller, TX
NORTH STAR DIAGNOSTIC IMAGING, LLC · Keller, TX · 1 mo ago
On-siteOTHR$18/hrFull-time
About the role
Serves patients and referring physicians by scheduling appointments; maintaining records and accounts; taking patient payments.
Schedule
Monday-Friday 9:00 AM–5:00 PM or 8:00 AM–4:00 PM. One Saturday per month.
Pay: $18/hour.
Responsibilities
- Welcomes patients and visitors by greeting them in person or on the telephone; answering or referring inquiries.
- Optimizes patients' satisfaction by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule.
- Comforts patients by anticipating anxieties; answering questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Helps patients in distress by responding to emergencies.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
Requirements
- Multi-tasking
- Flexibility
- Telephone Skills
- Customer Service
- Time Management
- Organization
- Attention to Detail
- Scheduling
- Word Processing
- Professionalism
- Quality Focus
Benefits
- PTO per hour worked
- Scrubs provided