Medical Front Office - Frisco, TX
NORTH STAR DIAGNOSTIC IMAGING, LLC · Frisco, TX · 1 mo ago
On-siteOTHR$18/hrFull-time
Current schedule: Monday–Friday, 9:00 AM–5:00 PM or 8:00 AM–4:00 PM. Pay: $18/hour.
About the role
Serves patients and referring physicians by scheduling appointments; maintaining records and accounts; taking patient payments.
Responsibilities
- Welcomes patients and visitors by greeting them in person or on the telephone; answering or referring inquiries.
- Optimizes patients’ satisfaction by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule.
- Comforts patients by anticipating anxieties; answering questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Helps patients in distress by responding to emergencies.
- Protects patients’ rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
Requirements
- Multi-tasking
- Flexibility
- Telephone skills
- Customer service
- Time management
- Organization
- Attention to detail
- Scheduling
- Word processing
- Professionalism
- Quality focus
Benefits
- Paid time off accrued per hour worked
- Scrubs provided