Medical Front Office Cardiac Clinic

About the role

Execute High-Touch Patient Concierge Services by serving as the primary point of contact, ensuring every patient and visitor is greeted and checked in/out with professional excellence.
Master Revenue Cycle Front-End Operations by verifying insurance authorizations and precertifications to ensure seamless claim processing and reimbursement.
Orchestrate Clinical Scheduling & Documentation by managing patient appointments, confirming schedules, and processing medical record release requests with strict adherence to privacy protocols.
Drive Financial Accuracy & Daily Reconciliation by entering and auditing patient procedure charges, collecting co-payments, and reconciling daily reports and deposits for 100% accuracy.
Maintain Data Integrity by meticulously capturing and verifying patient demographic information within the EHR system.
Provide Multidimensional Administrative Support to the clinical team, ensuring the front office operates with peak efficiency and organizational flow.

Responsibilities

• Execute High-Touch Patient Concierge Services
• Master Revenue Cycle Front-End Operations
• Orchestrate Clinical Scheduling & Documentation
• Drive Financial Accuracy & Daily Reconciliation
• Maintain Data Integrity
• Provide Multidimensional Administrative Support

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience

Qualifications

• Medical Office Savvy: Demonstrated experience in a medical setting, with a strong understanding of insurance verification and patient privacy (HIPAA)
• Technical Proficiency: Experience with medical scheduling software and electronic health records (EHR)
• Exceptional Interpersonal Etiquette: The ability to remain calm and welcoming in a fast-paced clinical environment while managing patient expectations

Skills

• Medical Office Savvy
• Technical Proficiency
• Exceptional Interpersonal Etiquette

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Pay

• Not specified

Schedule

• Day Shift | Monday - Friday 8:00a - 5:00p