Medical Front Office
About the role
Full-time, 32-hour-per-week position. Hours are Monday through Thursday, 10:00 a.m. to 7:00 p.m. Must be flexible with hours and willing to help cover surrounding clinics as needed. This is an entry-level role; compensation depends on the candidate’s years of experience and internal equity. Starting salary ranges from $18 to $25 per hour based on experience. The ideal candidate is organized, adaptable, and able to work well both independently and as part of a team. Travel to other locations may be required. Outstanding customer service and a results-oriented approach are essential. Job code: #BSWIR-Outpatient
Responsibilities
- Process referrals, schedule patients, and complete the intake process
- Perform data entry, insurance verification, and pre-authorization
- Review benefits with patients and collect copays
- Arrive and schedule patients, generate billing reports, and complete closing reports
- Greet patients and answer phones
- Operate the front office of outpatient centers
- Support therapists and therapy assistants
- Perform daily cash balancing and weekly banking deposits
- Handle other tasks as needed
Requirements
- High school diploma or GED required
Skills
- Customer service experience
- Knowledge of insurance verification
- Healthcare, medical, or dental office administration experience
Pay
Starting salary: $18–$25 per hour, based on experience and internal equity.
Schedule
Full-time, 32 hours per week. Core hours: Monday–Thursday, 10:00 a.m.–7:00 p.m. Flexibility required; willingness to cover surrounding clinics and travel to other locations as needed.