Medical Front Office Assistant Orthopedics

About the role

Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information. Obtain and verify insurance authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments. Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy. Provide general office and clerical support to assigned area.

Responsibilities

• Greet patients and visitors
• Check patients in and out
• Obtain and verify insurance authorizations/precertification
• Complete medical record release requests and schedule/confirm patient appointments
• Enter, review and submit charges for patient procedures and services daily
• Collect co-payments and reconcile all daily reports and deposits for accuracy
• Provide general office and clerical support to assigned area

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required

Qualifications

• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable

Skills

• Excellent communication and interpersonal skills
• Attention to detail and organizational abilities
• Ability to work independently and as part of a team

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Pay

N/A

Schedule

Monday- Friday 8AM- 5PM