Medical Front Office Assistant - Full-Time

About the role

We are seeking an upbeat, friendly, dedicated, results-driven, rock-star Front Office Assistant to join our team and help us provide exemplary service and support to our patients and clients in North County.

Responsibilities

• Greet and check-in patients when they arrive to the office.
• Have patient complete required forms, obtain necessary signatures, and accurately enter the patient information for registration.
• Ensure all insurance, personal, and health information is obtained and verified prior to each patient's appointment.
• Maintain daily scheduling and confirmation of patient appointments.
• Respond to heavy volume of incoming calls for appointments and other requests.
• Collect patient co-payments, deductibles, and prior balances.
• Explain payment policy/billing procedures and financial responsibility to patients.
• Prepare and properly file patient forms.
• Balance daily monies and receipts, and ensure accuracy of fee tickets and batch summaries.
• Perform other duties as assigned by management.

Requirements

• Superb customer service & communication skills
• Attention to detail, organization & prioritization
• Efficient time management, particularly in high pressure scenarios, while maintaining professionalism and composure
• Simpler math skills using whole numbers, common fractions, and decimals
• Familiarity with MS Office, particularly Excel, Word, Outlook and Teams
• Ability to grasp computer systems quickly
• Ability to maintain confidentiality

Preferred Experience

• Two or more years of medical office experience - Physical Therapy Clinic or Medical Office Management are a plus

Incentives/Benefits

• Medical, Dental, Vision and Life/AD&D benefit options
• 401(k) Retirement Program with Company Match
• Vacation and Holiday Pay
• Sick Pay (in accordance with State and City law)
• Free Fit Societe gym membership
• Discounts on massage therapy

Pay

$18.00 - $21.00 Hourly

Schedule

Full-time