Medical Front Desk Receptionist - OBGYN

About the role

New York Health (NYH) is seeking a Medical Front Desk Receptionist for our OBGYN practice in Smithtown, NY. This role is responsible for daily office operations, patient coordination, and providing a professional, welcoming environment for patients and visitors.

Responsibilities

• Perform daily opening and closing procedures of the office
• Welcome all patients and visitors in a pleasant, professional manner
• Assist in comforting patients and maintaining the reception area
• Answer telephones, respond to inquiries, resolve issues, and schedule patient appointments
• Collect copays and balance total office finances on a daily basis
• Assist patients with completion of all necessary forms and documentation
• Build and maintain patient records through the practice EMR system
• Build, monitor, and maintain physician schedules according to suggested scheduling rubrics
• Assist with daily distribution of quality assurance surveys and prevention screenings
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with the nurse
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately
• Protect patient privacy by adhering to HIPAA confidentiality guidelines
• Contribute to a team effort by transitioning into other related daily roles as necessary
• Maintain daily operations following standard policies and procedures
• Perform tasks as assigned for special projects

Requirements

• High School diploma
• At least 2 years of patient-facing reception experience
• Excellent oral and written communication skills
• Ability to accept direction and work within a team concept
• Strong customer service skills

Qualifications

• Bachelor's Degree (preferred)
• 1+ year of EMR experience (preferred)
• Bilingual in English and Spanish (preferred)

Pay

Starting at $22 per hour

Benefits

• Health Insurance on day 1
• Dental
• Vision
• Life Insurance
• Short- and Long-term disability
• 401k Plan
• Paid Time Off (PTO)
• 8 paid holidays (2 floating)