Medical Front Desk Receptionist

About the role

Why Join Our Team? At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities. Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys. Location: Suffolk County, NY - Patchogue, Smithtown, Port Jefferson, Wading River.

Responsibilities

• responsible for the daily opening and closing procedures of the office
• Welcome all patients and visitors by greeting them in a pleasant, professional manner
• Assist in comforting patients and maintaining reception area
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments
• Collect co pays and balance total finances of the office on a daily basis
• Assist patients with the completion of all necessary forms and documentation
• Build and maintain patient records through the use of the practice EMR system
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics
• Assist with the daily distribution of quality assurance surveys and prevention screenings
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary
• Maintain daily operations of the office by following standard policies and procedures
• Perform tasks as assigned for special projects

Requirements

• High School diploma with at least 2 years of patient facing reception experience