Medical Front Desk Receptionist

Why Join Our Team?

At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities. Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.

Responsibilities

• Perform daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
• Assist in comforting patients and maintaining the reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
• Collect co-pays and balance total finances of the office on a daily basis.
• Assist patients with the completion of all necessary forms and documentation.
• Build and maintain patient records through the use of the practice EMR system.
• Build, monitor, and maintain physician schedules according to suggested scheduling rubrics.
• Assist with the daily distribution of quality assurance surveys and prevention screenings.
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurses.
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
• Maintain daily operations of the office by following standard policies and procedures.
• Perform tasks as assigned for special projects.

Requirements

• High School diploma with at least 2 years of patient-facing reception experience.
• Bachelor’s Degree preferred.
• Excellent oral and written communication skills.
• Ability to accept direction and work within a team concept.
• Strong customer service skills.
• 1 year of EMR experience preferred.

Benefits

• Health Insurance starting on day 1.
• Dental and Vision coverage.
• Life Insurance.
• Short- and Long-term disability.
• 401k Plan.
• Paid Time Off (PTO).
• 8 paid holidays (2 floating).

Pay

Starting at $23 per hour.

Schedule

5/8.5-hour shifts, Monday through Friday, between 7:00 AM and 7:00 PM.