Medical Front Desk Receptionist

About the Role

New York Health (NYH) is seeking a Medical Front Desk Receptionist for our Port Jefferson, NY location. This role is integral to our multidisciplinary team, ensuring smooth daily operations and providing excellent patient experiences.

Responsibilities

• Responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
• Assist in comforting patients and maintaining reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
• Collect co pays and balance total finances of the office on a daily basis.
• Assist patients with the completion of all necessary forms and documentation.
• Build and maintain patient records through the use of the practice EMR system.
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
• Assist with the daily distribution of quality assurance surveys and prevention screenings.
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
• Maintain daily operations of the office by following standard policies and procedures.
• Perform tasks as assigned for special projects.

Requirements

• High School diploma with at least 2 years of patient facing reception experience.
• Bachelor's Degree preferred.
• Excellent oral and written communication skills.
• Ability to accept direction and work within a team concept.
• Strong customer service skills.
• 1 year of EMR experience preferred.

Pay & Schedule

• Salary: Starting at $22 per hour.
• Schedule: Monday–Friday, 8.5-hour shift between the hours of 7:00 AM and 7:00 PM.

Benefits

• Health Insurance on day 1.
• Dental and Vision insurance.
• Life Insurance.
• Short- and Long-term disability.
• 401k Plan.
• Generous PTO.
• 8 paid holidays (2 floating).