Medical Front Desk Coordinator (Part-Time)

Part-time position with 4-to-6-hour shifts (day and evening) and approximately 24 hours weekly.

About the role

Princeton Orthopaedic Associates (POA), a division of OrthoNJ, is a Community of Extraordinary Care professionals serving Central New Jersey since 1974. With 29 physicians, including 19 Orthopaedic surgeons, across 7 office locations, urgent care centers, and a surgical center, POA operates as an outcome-focused orthopaedic practice that combines extraordinary talent, advanced techniques, and cutting-edge tools with compassionate service. As part of New Jersey's largest independent orthopaedic group practice, POA physicians work collaboratively to provide personalized, patient-centered care while maintaining the values and autonomy of the private practice model.

Princeton Orthopaedic Associates is built on a foundation of compassion, patient focus, quality, collaboration, honesty, and excellence. We foster a culture of continuous improvement where feedback is welcomed, mistakes become learning opportunities, and successes are celebrated together. As a member of our team, you'll be expected to contribute ideas, mentor new colleagues, and actively participate in creating an environment where both patients and staff thrive.

Responsibilities

• Greet patients professionally, manage digital intake/check-out processes, collect co-pays/balances, and maintain a clean, welcoming reception area
• Schedule appointments accurately, verify insurance coverage, prep charts, and secure required referrals prior to visits
• Maintain precise EMR records, manage incoming calls and emails, and strictly protect patient privacy (HIPAA)
• Collaborate closely with clinical staff to optimize patient flow and keep front desk inventory stocked and organized

Requirements

• High school diploma or equivalent required
• Proven experience in a front desk or administrative role within a medical office setting is highly preferred
• Familiarity with HIPAA regulations and medical privacy practices is preferred

Skills

• Sharp organizational skills with proven ability to multi-task, manage EMR charting, and stay composed in a fast-paced environment
• Exceptional written and verbal communication skills; dedicated to providing warm, professional service to patients, families, and staff
• A dependable team player willing to work flexible hours (including occasional Saturdays) and travel to regional office sites as needed

Pay

The hiring range for this role is $16.00 - $24.00 per hour. Compensation is determined based on several factors, including the candidate’s qualifications, relevant experience, and geographic location.

Benefits

Eligible full-time employees are offered a comprehensive benefits package, which may include paid time off, medical, dental, vision, and a retirement plan.