Medical Front Desk Associate Bilingual (Spanish)
Bethany Medical · Winston-Salem, NC · 3 wk ago
On-siteCustomer ServiceFull-time
About the role
The Largest Independent Established Multi-Specialty Group in Central North Carolina is seeking a Bilingual Medical Front Desk (Full-Time) to join our Team.
Responsibilities
- Initiating Action – Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
- Stress Tolerance – Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
- Customer Focus – Effectively meeting customer needs, building productive customer relationships, taking responsibility for customer satisfaction and loyalty.
- Planning and Organizing – Establishing courses of action for self and others to ensure that work is completed efficiently.
- Building Trust – Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.
- One year of medical office experience with patient registration and check in/check out preferred.
- Candidate must be self-started and adaptable to departmental changes when necessary.
- Candidate must be able to discuss treatment and financial obligations with patients.
- Bilingual (Spanish) is preferred.
- Strong computer skills and customer service are pertinent.
- Experience with Allscripts is a plus.
Qualifications
- Ability to work independently and as part of a team.
- Excellent communication skills, both verbal and written.
- Attention to detail and ability to handle multiple tasks simultaneously.
- Knowledge of medical terminology and procedures.
- Basic knowledge of medical billing and coding.
Benefits
- Competitive Hourly Pay
- Generous PTO
- Medical/Dental/Vision
- 401K
- Earned Wage Access (EWA)
Pay
Competitive Hourly Pay
Schedule
Full Time