Jobs · Customer Service · North Carolina

Medical Front Desk Associate Bilingual (Spanish)

Bethany Medical · Winston-Salem, NC · 3 wk ago
On-siteCustomer ServiceFull-time

About the role

The Largest Independent Established Multi-Specialty Group in Central North Carolina is seeking a Bilingual Medical Front Desk (Full-Time) to join our Team.

Responsibilities

  • Initiating Action – Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
  • Stress Tolerance – Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
  • Customer Focus – Effectively meeting customer needs, building productive customer relationships, taking responsibility for customer satisfaction and loyalty.
  • Planning and Organizing – Establishing courses of action for self and others to ensure that work is completed efficiently.
  • Building Trust – Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.
  • One year of medical office experience with patient registration and check in/check out preferred.
  • Candidate must be self-started and adaptable to departmental changes when necessary.
  • Candidate must be able to discuss treatment and financial obligations with patients.
  • Bilingual (Spanish) is preferred.
  • Strong computer skills and customer service are pertinent.
  • Experience with Allscripts is a plus.

Qualifications

  • Ability to work independently and as part of a team.
  • Excellent communication skills, both verbal and written.
  • Attention to detail and ability to handle multiple tasks simultaneously.
  • Knowledge of medical terminology and procedures.
  • Basic knowledge of medical billing and coding.

Benefits

  • Competitive Hourly Pay
  • Generous PTO
  • Medical/Dental/Vision
  • 401K
  • Earned Wage Access (EWA)

Pay

Competitive Hourly Pay

Schedule

Full Time

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