Bilingual Medical Assistant (Spanish/English)

Essential Duties and Responsibilities

• Assist in the examination and treatment of patients under the direction of a physician, ensuring optimal patient comfort and safety.
• Accurately record patient medical histories, vital signs, and other pertinent health information.
• Prepare and maintain examination rooms before and after a patient visit, ensuring they are clean and fully stocked with necessary medical supplies and equipment.
• Conduct basic clinical procedures including blood pressure measurements, height and weight assessments, and specimen collection for lab tests.
• Administer prescribed medications, vaccines, and injections under the guidance of healthcare providers.
• Manage scheduling of patient appointments, diagnostic test, and specialist referrals as required.
• Efficiently update and maintain electronic medical records (EMR), ensuring all patient data is current and confidential.
• Process prescription requests and adjustments following physician approvals.
• Return patient calls on behalf of providers to relay information or obtain additional details as needed.
• Maintain strong professional communication skills, both verbal and written, to interact effectively with patients and team members.
• Manage office and clinical inventory effectively.
• Maintain communication with representatives from LabCorp and Quest to coordinate requisitions and other requirements.
• Ability to travel between locations as needed to provide coverage.

Qualifications

• Minimum of 5+ years of experience as a Medical Assistant, preferably in a primary care setting.
• Demonstrated strong knowledge of Medicare Advantage populations and HEDIS quality standards and performance measures.
• Strong proficiency with electronic medical records (EMR) systems.
• Exceptional organizational skills and the ability to multitask in a dynamic environment.
• Demonstrated ability to work with diverse populations and manage challenging patient interactions.
• Completion of MA program with Diploma but not required.
• Certification as a Medical Assistant (CMA or RMA) is preferred but not required.

Physical & Mental Requirements

• Ability to stand or sit for extended periods of time.
• Ability to receive and comprehend instructions verbally and/or in writing.
• Ability to use logical reasoning for simple and complex problem solving.
• Occasionally requires exposure to communicable diseases or bodily fluids.
• Occasional travel for clinic activities may be required.