Medical Equipment Technician
About the role
Medical Equipment Technician
Core Responsibilities:
- Develop and maintain knowledge of HME products, services, and applicable regulations
- Perform patient assessments and re-assessments to support appropriate ongoing care
- Educate patients and caregivers on the safe use, care, and troubleshooting of respiratory and HME equipment
- Respond to patient equipment issues, including under emergency conditions when required
- Maintain home oxygen systems through scheduled patient visits
- Protect patient confidentiality and comply with HIPAA and infection control standards, including proper use of PPE
- Deliver, set up, retrieve, clean, and maintain equipment in accordance with company policies and safety standards
- Perform routine preventative maintenance and simple repairs; report equipment hazards or incidents as required
- Process orders and complete documentation accurately and timely to support patient care and reimbursement
- Maintain basic reimbursement knowledge to ensure proper billing for equipment and services
- Promote company services and products to referral sources, as appropriate.
- Safely operate and maintain a company vehicle
- Participate in quality improvement initiatives and comply with all company policies and compliance program requirements
- Complete required compliance training and participate in on call rotation as scheduled
- Perform other related duties as assigned
Requirements
High School Diploma or equivalent required
Customer service, Field-based, delivery, or healthcare experience preferred
One (1) year of healthcare technician, military service, delivery/field service with customer service interaction or related experience preferred
Senior level requires two (2) years of relevant experience, including one (1) year in a similar role
Valid and unrestricted driver’s license required
Total Rewards & Benefits Program
- Comprehensive medical, dental and vision coverage (eligible first of the month following hire)
- 401(k) with company match
- Paid Time Off Plans including 6 paid holidays
- Employee Stock Purchase Plan
- Paid Parental Bonding Leave
- Short and Long-term Disability Insurance
- Life and AD&D Insurance
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
- CVS Minute Clinic and Teledoc access
- Spousal Advantage Reimbursement Plan
- Identity Theft Protection and Legal Plan
Work Environment
Primarily field-based with daily patient home visits and occasional on-call coverage in assigned area around operation
Physical Requirements
For more detail surrounding these requirements please inquire upon application selection.
Requirements Disclosure
Company conducted Background Check is required for all roles
Company conducted Motor Vehicle Record Check is required for driving roles
Clinical roles require valid licensure/certification, where applicable
In accordance with Florida law
Candidates applying for positions located in Florida are required to undergo background screening through the Florida Care Provider Background Screening Clearinghouse, as applicable. As required, we are providing all applicants with access to the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com
Equal Opportunity Employer
We are an equal opportunity employer and do not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law.
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