Medical Equipment Device Maintenance Clerk

About Rotech

Rotech Healthcare Inc. is a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment. Our mission is to empower patients to manage their health from the comfort of home. For more information, visit Rotech.com.

Overview and Responsibilities

We are seeking a dedicated Device Maintenance Clerk to join our team. The primary responsibility is to ensure accurate data entry and coordination of service center activity with the Company’s Repair Center Management system.

• Accurately and timely physically receive, electronically enter all incoming devices
• Accurately processes and documents product condition following established procedures
• Aids in providing information necessary to process invoices for payment
• Clean and test all devices, batteries, accessories, and provide triage notes for the repair center
• Maintain a proper work area, clean of all debris and disinfects on regular basis
• Maintain record-keeping as necessary to comply with policies and procedures
• Maintain service system accuracy between physical units and Service Manager work orders
• Perform physical inventory cycle counts and periodic physical inventory
• Physical movement of products in the service center and ensuring an orderly and uninterrupted flow of devices and accessories to the distribution team
• Prepare used batteries and other electronic components for recycling
• Process and track off-site repairs with outside vendors
• Record all product movements in the Service Manager system via bar code scanning devices and other data entry methods
• Perform other duties as assigned

Qualifications

• High school diploma or GED equivalent, required
• Experience with medical equipment, preferred
• One year of related work experience, preferred
• Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws
• Drug screen (when applicable for the position)
• Compliance with healthcare facility credentialing process (when applicable for the position)
• Valid driver’s license in state of residence with a clean driving record (when applicable for the position)

Skills and Competencies

• Effectively communicate in English; both oral and written
• Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
• Maintain confidentiality, discretion and caution when handling sensitive information
• Multi-task along with attention to detail
• Self-motivation, organized, time-management and deductive problem solving skills
• Work independently and as part of a team
• Machines, Equipment And Technical Abilities: Oxygen analyzer and flow meter, Email transmission and communication, Internet navigation and research, Microsoft applications; Outlook, Word and Excel, Office equipment; fax machine, copier, printer, phone and computer and/or tablet

Physical Demands

• Lift up to 60lbs as necessary
• Loading and unloading of equipment
• Requires sitting, walking, standing, talking and listening
• Requires close vision to small print on computer and/or tablet and paperwork

Benefits

• Generous paid time off and paid holidays
• Overtime pay for non-exempt positions (as applicable)
• Commission for Account Executives
• Bonus and incentive opportunities
• Fixed and variable car reimbursement for Area Managers and Account Executives
• Career development opportunities
• Professional development opportunities
• Employee discount and recognition programs
• Employee Assistance Program (EAP)
• 401(k), HSA, and FSA/Dependent Care FSAs
• Medical, prescription, dental, and vision coverage
• Life insurance, disability, accidental death, identity protection, and legal services
• Meru Health mental health and Mercer SmartConnect Medicare programs
• Livongo Diabetes and High Blood Pressure programs
• Healthcare Bluebook and RX Savings Solutions programs
• Hepatitis B (HEPB) and TB vaccinations