Medical Education Program Specialist

Location: Rockford, IL (on-site, 90 miles northwest of Chicago)

About the University

UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. UIC has nearly 260,000 alumni and is one of the largest employers in the city of Chicago.

About the Role

As a member of the Office of Medical Education and Evaluation, this position serves as primary administrative support for core courses in either Phase 1 or Phase 2 of the medical student curriculum and the primary contact for faculty and course directors for these courses. This team member may also support Examinations, the Computer-Based Testing (CBT) center, and Evaluation Programs within the campus. The role provides staff support for construction, administration, scoring, and grade distribution for all course examinations; scheduling and administration of the Computer Based Testing Center (CBT); developing evaluation reports; and maintaining data related to student and faculty performance.

Responsibilities

• Initiate, coordinate, and support assigned courses, including student placements in collaboration with the Office of Student Affairs (e.g., scheduling preceptorships, subspecialties, and educational blocks).
• Manage course/education materials, assignments, and evaluation processes using courseware and software such as Blackboard and Benware.
• Provide classroom support, including managing Zoom links, recordings, schedules, and teaching materials.
• Assist in conducting portions of orientation for medical education program participants.
• Maintain certification as a Test Center Administrator (TCA) for the Computer-Based Test Center (CBT), administering USMLE Step 1 & Step 2 Examinations, and providing backup support for the CBT.
• Provide backup coverage for preparation, distribution, and collection of confidential faculty evaluations of medical students.
• Cross-train with members of the Office of Medical Education and Evaluation and provide backup for the Prometric Testing Center, including classroom setup for testing.
• Ensure reliable and secure administration of constructed exams from Benware to students, including building exams, assigning passwords, and scheduling exams on campus.
• Provide a secure environment for review of student exams in the curriculum and maintain accuracy of student performance data.
• Communicate with the Associate Dean, faculty, and students regarding upcoming examinations (content, format, etc.).
• Support students requiring ADA testing accommodations, including identifying appropriate testing spaces and times.
• Support all Team Based Learning (TBL) activities, including in-class support and troubleshooting web-based TBL software for faculty and students.
• Train, schedule, and prepare payroll for outside proctors.
• Create and maintain procedural manuals related to duties.
• Prepare and support the development of reports and reviews of medical student education courses and programs, including those required by College curriculum committees and accreditation entities (e.g., Liaison Committee for Medical Education, LCME).
• Solicit student evaluations of programs and faculty from the Office of Medical Education and communicate this information to faculty and Department Heads.
• Serve as a resource for faculty and staff inside and outside the Department.
• Perform other related duties as assigned.

Requirements

• High school diploma or equivalent.
• Four (4) years (48 months) of combined experience from the following categories:
  • College coursework in medical education, education, communications, public relations, or a closely related field:
    • 30 semester hours = 1 year (12 months)
    • Associate’s Degree (60 semester hours) = 18 months
    • 90 semester hours = 2 years (24 months)
    • Bachelor’s Degree (120 semester hours) = 3 years (36 months)
  • Progressively more responsible clerical or secretarial experience, including a background in electronic word processing and database management systems.
• Completion of the Training Administrators of Graduate Medical Education Programs Certification (TAGME) from the National Board for Certification of Training Administrators qualifies applicants for each level of this series.

College transcripts and a list of three professional references are required at the time of application.

Pay

The budgeted salary range for this position is $19.89/hr - $26.00/hr. Salary is competitive and commensurate with qualifications and experience, while also considering internal equity.

Benefits

• Health, Dental, and Vision Insurance
• Life Insurance
• Retirement Plan
• Paid Time Off
• Tuition waivers for employees and dependents