Medical Director - Veterans Health
Valor Healthcare is a veteran- and physician-led provider of healthcare services for deserving, resilient patriots – those who serve or have served in the military as well as those who devote their careers to federal government service. We aim to deliver high-quality care in a way that upholds the health of our nation’s greatest asset: its people. Our leadership team is comprised of veteran, clinician, and business leaders dedicated to providing exceptional care and a world-class patient experience for our nation’s patriots. Many of our colleagues have patriots in their families or are patriots themselves, building a company culture and commitment to customer service that is second to none.
About the role
As a Clinic Medical Director, you will be responsible for all clinical aspects of the Community Based Outpatient Clinic (CBOC) in Bradford, PA. You will diagnose and treat diseases and injuries of human internal organ systems and deliver preventive treatment of primary care needs, including chronic disease management, through routine physical examination and testing.
Responsibilities
- Actively participate and oversee the diagnoses and treatment of veterans.
- Manage day-to-day medical operations, ensure high-quality clinical expectations, and provide exceptional customer service.
- Achieve and maintain excellent clinical outcomes through periodic chart reviews, direct observation, and by abiding by VA guidelines.
- Ensure all colleagues provide excellent customer service to each veteran, both in person and over the phone, as well as to fellow colleagues and clinic visitors.
- Participate in managing the clinic’s financial performance.
- Participate in the clinic’s outreach events to support enrollment initiatives.
- Support patient enrollment and retention by providing guidance on scheduling, follow-up visits, or nurse visits.
- Maintain staffing levels consistent with veteran enrollment, contract terms, and clinical outcomes.
- Review and analyze reporting/responsiveness to alerts and notifications.
- Ensure that all clinic metrics are at or above the VA threshold.
- Emphasize recruiting, coaching, mentoring, and retaining talent through excellent communication, training, enforcing key competencies, and performance management.
- Develop and maintain a positive, collaborative working relationship with VA partners, keeping the Regional Medical Director informed of significant issues.
- Innovate, embrace, and support new initiatives, whether clinical or operational, and execute on key strategic initiatives that drive the success of the Valor business.
Requirements
- 4+ years of clinical medical practice with healthcare management experience preferred; government healthcare environment preferred.
- Doctor of Medicine or Osteopathic Medicine Degree.
- Board certified in family practice or internal medicine.
- Must be credentialed and remain in good standing through the Veterans Health Administration (VA).
- Valid, unrestricted license in the state of desired employment, or in any U.S. state or territory, depending on VA contractual requirements.
- Current certification in Basic Life Support (must be renewed periodically as specified by the certifying agency) and in ACLS as specified by individual VAMC contract.
- Current, unrestricted Drug Enforcement Administration (DEA) registration.
- Proficiency in written and spoken English.
- Excellent computer skills.
- Ability to manage both up and down the organization.
- Energetic and optimistic demeanor.
- Strong service mentality and a focus on achieving all aspects of defined service standards.
- Ability to resolve colleague, client, and patient issues in an effective and timely manner.
Benefits
- Competitive salary ($278k–301k + incentive).
- Annual incentive.
- Great work/life balance – no nights or weekends (outpatient only).
- CME allowance/time.
- 401(k) with employer match.
- Excellent benefits including medical, dental, vision, and prescription coverage.
- Generous PTO including vacation, sick leave, paid holidays, and personal time.