Medical Director - Primary Care

About the role

The Primary Care Medical Director provides clinical and operational leadership for primary care services across the medical group. The Medical Director partners with administrative leaders, physicians, advanced practice providers, and multidisciplinary teams to advance high-quality, patient-centered care while improving access, provider performance, patient experience, clinical outcomes, and financial sustainability. The Medical Director serves as a physician leader and advocate for primary care, supporting standardization of clinical practice, provider engagement, population health initiatives, and continuous improvement across primary care practices.

Responsibilities

• Provide physician leadership and clinical oversight for primary care practices.
• Promote evidence-based, standardized clinical practices and protocols.
• Support appropriate utilization of diagnostic testing, referrals, medications, and other healthcare resources.
• Monitor clinical quality, safety, and patient outcomes.
• Identify opportunities to reduce unwarranted clinical variation.
• Serve as a clinical resource for physicians, APPs, and practice leadership.
• Participate in peer review, clinical governance, and quality improvement activities.
• Partner with practice leaders to establish clear expectations for physician and APP performance.
• Support recruitment, onboarding, mentoring, and retention of primary care providers.
• Participate in physician performance reviews and professional development.
• Address clinical performance concerns in collaboration with administrative and medical leadership.
• Promote physician engagement, accountability, teamwork, and a culture of continuous improvement.
• Develop and support physician leadership within primary care.

About the organization

Meritus Health is Western Maryland’s largest health care provider, located in Washington County. We operate a 327-bed hospital serving West Virginia, Virginia, Pennsylvania, and Maryland, with many outpatient facilities adjacent to or connected with the hospital. Meritus includes the Meritus School of Osteopathic Medicine (MSOM), which began in July 2025, and is a Level 3 Trauma facility and nonprofit organization.

About the area

Hagerstown is located in Washington County, one of the two fastest-growing counties in Maryland, offering a diverse range of experiences. Explore rich Civil War history, outdoor adventures along the Appalachian Trail, and numerous national and state parks. The area provides easy access to nearby urban centers like Baltimore and Washington, DC.

Benefits

• Health, Dental, and Vision Insurance
• Life Insurance & Disability Coverage
• Paid Time Off (PTO)
• 401(k) Retirement Plan
• Education Assistance & Tuition Reimbursement
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Shift Differential Pay

Meritus fosters a collaborative and caring work environment, emphasizing warm welcomes, hospitality-driven interactions, and mutual support.