Medical Director for the Heart Institute Quality and Patient Safety

Job Summary

Provide overall leadership of quality improvement and patient safety initiatives in the Heart Institute, including counseling of team members regarding patient safety, and providing direction to the quality improvement Program Manager.

Key Responsibilities

• Partner with the H.I. Leadership Team, H.I. Medical Directors, and CHCO Quality, Clinical Effectiveness, Patient Safety, and Process Improvement teams to set annual and strategic goals for quality and patient safety, implement initiatives to achieve these goals, create and use tools for tracking and monitoring outcomes/performance, develop and institute and in evaluate patient outcomes as appropriate.
• Partners with Nursing and H.I. Clinical leadership teams in the development of program specific educational tools and in training of staff to optimize patient care and outcomes.
• Partner with the Director, Heart Institute Clinical Operations, to review patient satisfaction scores for the program, when applicable, and develop and implement strategies for improvement.
• Partner with the Clinical Application Systems Department and the Director of Informatics for the H.I. regarding optimization of EPIC for program specific needs.
• Work with CHCO Physician Relations to meet the needs of community referring providers and develop program specific materials as it relates to Quality and Patient Safety.
• Embrace the CHCO Standards of Behavior and other Policies and hold clinic providers accountable for Quality and Patient Safety standards.
• Partner with Hospital Department Chair (Section/Divisional Chief) to advance research and education missions related to the quality and patient safety program.
• Provides leads and oversight of mortality and morbidity case reviews and cause analyses; recommends changes to diagnostic and treatment protocols, and clinical/operational systems to support best practices.

Work Location

Onsite – this role is expected to work onsite and is located in Aurora, Colorado.

Why Join Us

As the largest pediatric heart program in the region, we have performed more than 675 heart surgeries and about 1,000 heart catheterization every year since 2017. Our highly specialized pediatric heart surgeons and interventional cardiologists take on the most complex congenital heart defects (CHDs) and childhood heart conditions and achieve some of the best results in the nation. The Society of Thoracic Surgery requires a hospital to perform at least 250 heart surgeries per year to be considered a high-volume center. By far exceeding this, we gain more experience, which leads to better outcomes. The Heart Institute has 80 plus faculty members and continues to grow annually.

Qualifications

• Experience in leading high-performing, cross-functional teams; designing and implementing processes for strong and effective clinical and practice management operations.
• Appointment as full-time academic faculty at The University of Colorado School of Medicine (CUSOM).

Preferred Qualifications

• Clinically active and respected.
• Active clinical practice at CHCO.
• Lead a team in practice management operations.
• Knowledge, Skills and Abilities: Ability to integrate clinical, quality/patient safety, management and financial concepts within a pediatric, academic healthcare setting. Strong leadership skills, including interpersonal communication, interdisciplinary collaboration, problem resolution, decision-making and project/change management.