Medical Device Technician

About the role

Reporting to the Tech Supervisor in the Engineering Department, the Biomedical Technician II, is responsible to complete accurately and efficiently component level repairs in multiple biomedical device modalities. This position serves as a key role in the company’s repair services.

Responsibilities

• Performs exceptional service, repair, calibration, regulating, fine-tuning, sing, etc. on biomedical devices and equipment; exhibits “mastery” of up to three modalities and continues to improve and learn
• Performs inspections on new, used, refurbished biomedical electronic equipment and offers suggestions and input to improve processes
• Calibrates and troubleshoots a variety of biomedical modalities, including telemetry, pumps, monitors, modules, fetals, analyzers, defibs, blenders, etc.
• Displays exceptional ability to service and optimizes resources and requests needed materials and tools as needed
• Ensures consistency of repairs and quality of work and assists new Technicians with operational issues
• Communicates effectively with customers over the phone to help assist with a “virtual” fix
• Provides guidance and assistance to sales and purchasing on production orders
• Performs quality control (QC) inspections in accordance with the equipment’s approved service manual to ensure the device operates to OEM specifications
• Possesses excellent interpersonal skills to interact effectively with staff, vendors and guests
• Helps to identify continuous improvement in purchasing and administrative processes and offers solutions to promote efficiency as Avante continues to grow
• Works professionally and efficiently with all level within the organization
• Adheres to all company employment policies and safe practices
• Performs other duties as assigned

Requirements

• High School Diploma, Certification in Biomedical Engineering preferred; Bachelor’s in engineering or similar field, preferred
• 1-3 years’ experience in relevant experience
• Ability to effectively learn enterprise system and computer software programs
• The Tech will be trained to the basic requirements of 21 CFR Part 820 and ISO13485:2016 which are translated into the Standard Operating Procedures and the Work Instructions and Forms that apply to his / her assignments.
• The Tech II will be trained to the training SOP-622-01 and QF-622-03.
• An appointed Delegate will train the Master Tech so that he or she knows how to locate the current revisions of applicable (see Training Matrix) Procedures, Forms, and Service Manuals that govern his or her work.

Qualifications

• General: Exceptional to communicate effectively regarding job interactions. Ability to maintain an elevated level of accuracy in job duties. Superb time management and organizational skills with the ability to meet regular and frequent deadlines. Attention to detail required. Ability to work well as a team member. Must demonstrate sound work ethic, flexibility, respectfulness, honesty and trustworthiness. Must also be punctual and dependable. Must possess cultural awareness and sensitivity.
• Technical: Ability to effectively use business software and Enterprise systems, email, search engine, Internet; ability to effectively use Microsoft Products: Outlook, Word, Excel and to use or learn specific software needed to improve productivity.
• Communication: Strong ability to read and interpret specification documents, operating and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with coworkers employees of the organization. Ability to read through reporting and compliance requirements.
• Math & Reasoning: Ability to calculate figures and amounts such as discounts, interest, and percentages. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to carry out instructions furnished in written, oral, or diagram form. Ability to manage multiple projects simultaneously and willingness to adapt to change and take the initiative.

Skills

• Exceptional communication skills
• Exceptional time management and organizational skills
• Attention to detail
• Excellent interpersonal skills
• Ability to work well as a team member
• Sound work ethic, flexibility, respectfulness, honesty and trustworthiness
• Punctuality and dependability
• Cultural awareness and sensitivity
• Ability to use business software and Enterprise systems, email, search engine, Internet; ability to effectively use Microsoft Products: Outlook, Word, Excel and to use or learn specific software needed to improve productivity
• Strong ability to read and interpret specification documents, operating and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively with coworkers employees of the organization
• Ability to read through reporting and compliance requirements
• Ability to calculate figures and amounts such as discounts, interest, and percentages
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to carry out instructions furnished in written, oral, or diagram form
• Ability to manage multiple projects simultaneously and willingness to adapt to change and take the initiative

Benefits

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay

Commensurate with experience.

Schedule

N/A

Company Culture

Avante Health Solutions is committed to a respectful and purposeful work environment; this includes each team member taking responsibility for the greater good of the company and its goal to provide exceptional products and service, and to create a sustainable future for the company and its employees. Each team member is expected to strive for excellence in all aspects of their work, as well as actively engage in productive work. Additionally, Avante Health Solutions is an Equal Opportunity Employer; we proudly promote a diverse workforce and do not discriminate. We encourage all employees and applicants who meet the position requirements to apply for advancement within the organization regardless of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Harassment or inappropriate behavior of any kind is not tolerated and could be grounds for termination. If assistance or an accommodation due to a disability is needed, please discuss with the hiring manager.