Medical Customer Service / Plasma Center Technician (Benefits Starting Day 1)

About the role

This role is located at our Findlay, OH BioLife center. This position may require afternoon, evening, and weekend availability. Candidates whose schedules align with these coverage needs are strongly encouraged to apply.

Responsibilities

• Answer phones and greet donors
• Screen new and repeat donors
• Take and record donor vital signs and finger stick results
• Use Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation
• Identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures
• Work a variety of shifts, Saturdays and Sundays, and holidays

Requirements

• High school diploma or equivalent
• Ability to walk and/or stand for the entire work shift
• Will work evenings, weekends, and holidays
• Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
• Ability to lift to 5 lbs., and occasionally lift materials up to 32 lbs. and rarely 50 lbs.
• Fine motor coordination, depth perception, and ability to hear equipment from a distance
• Potential exposure to bloodborne pathogens (risk level 1)

Qualifications

• 1 or more years minimum experience working in a customer or patient facing role is helpful

Skills

• Customer service skills
• Phlebotomy skills

Benefits

• Comprehensive benefits starting on Day 1
• On-demand pay
• Debt-free education opportunities
• Paid training
• Career growth and advancement opportunities

Pay

The starting hourly wage is $16.00. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

Schedule

Most shifts last between 4 to 6 hours a day, 3+ days per week—designed to fit your life. You will be informed about any schedule changes in advance.