Medical Courier - Advanced

Drive health forward — with a career that goes the distance. At Quest Diagnostics, your deliveries don’t just move packages—they move healthcare forward. Join a trusted team of professionals ensuring life-saving diagnostics reach patients quickly and safely. You’ll be the face of our diagnostic services, helping ensure that every test gets to where it needs to go, accurately and on time. If you’re reliable, customer-focused, and love being on the road, this role is for you.

About the role

Full-Time Float/Coverage Courier – Variable Hours – Must be available for any route/schedule Monday to Sunday. Majority of shifts in 2nd shift but must be available for 1st, 2nd, and 3rd shifts. 40 hours per week.

Responsibilities

• Pick up, transport, and deliver medical specimens and lab materials
• Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries
• Safely operate a company-provided vehicle (non-CDL)
• Use handheld scanners, route software, and mobile apps to track deliveries
• Ensure proper specimen handling, labeling, storage, and documentation
• Comply with all DOT, HIPAA, OSHA, and internal safety standards
• Work a dynamic schedule: you may cover routes on multiple shifts and/or weekends
• Complete special assignments such as training, pack out, air; may work with special projects and clients, and may assist with Group Lead duties
• Cover routes and functions deemed necessary, including covering multiple shifts and providing coverage on an emergency basis

Requirements

• Valid Driver’s license with a minimum of 3 years driving experience and documentation of a Motor Vehicle Record with no more than two moving violation convictions within the previous 36-month period, with none in the most recent 12 months
• Great customer service and communication skills
• Strong attention to detail, with reliable documentation skills
• Ability to work independently and problem-solve on the road
• Comfortable using mobile devices or scanning tools
• Ability to lift up to 30 lbs. and be on the move for much of your shift

Qualifications

Prior medical, customer service, courier, or logistics experience is strongly preferred.

Benefits

• Exceptional benefits starting day one – including medical, dental, vision, life insurance, wellness programs, short- and long-term disability, 401(k) with company match, and employee stock purchase plan, based on eligibility
• Paid time off, 401(k) match, tuition reimbursement, and career advancement
• Uniforms provided

Pay

Pay range: $19.50+ per hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Successful candidates may be eligible to receive annual performance bonus compensation.